Customers have installed this app in at least 16 active instances.
    by Accxiafor Jira Server 7.5.1 - 8.17.0
    Accxia supports this app.

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    Adding Spam Prevention and Style to the good old Jira Issue Collector

    Adding Spam Prevention and Style to the good old Jira Issue Collector

    Adding Spam Prevention and Style to the good old Jira Issue Collector

    Google reCAPTCHA for Spam Prevention

    Style Issue Collector Form with any CSS

    Validate Email Address Input

    Google reCaptcha ensures that only real humans can submit your request form. Bots will stay outside.

    By adding and changing CSS you can style the Issue Collector Form the way you like, according to your needs. Easily add a Logo or change Colors and Form Fields.

    The email address is checked for a proper format and must be entered twice. This prevents users from mistyping.

    More details

    Here is the revitalized Issue Collector for Jira.

    Key Features

    • Improved security based on Google reCAPTCHA to ensure Enquiries are from real People, not Bots
    • Custom CSS for supporting your own Brand Guidelines
    • Integrated E-mail Confirmation and Validation ensures E-mail Consistency
    • The Contacts E-mail can be stored in a Custom Field

    The Jira Issue Collector is a great tool for all customers who want to be able to raise tickets via a contact form on their web page or for those companies, which don’t have a need for Jira Service Desk.

    Jira Customers are asking for a solution for about seven years. The existing Jira Issue Collector comes with the following known limitations.

    • There is no spam protection, e.g. via ReCaptcha Issue Collector
    • can not be branded via CSS
    • Email Address only shows up in the Ticket Description, but not in a custom field
    • Email Address and Format is not validated.



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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$1550 users$20100 users$25250 users$30500 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.

    Can I install this app in a Data Center product?

    This app does not have a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Accxia provides support for this app.

    Vendor support resources


    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.


    Version Jira Server 7.5.1 - 8.17.0 Released 2019-11-25


    Initial Release


    This is the initial Release.


    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate ReVitalized Issue Collector for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for ReVitalized Issue Collector for Jira. You're prompted to log into MyAtlassian. ReVitalized Issue Collector for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

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