Calculate the status to status time
Calculate the status to status time
Control Counting Timer
Get Time Between Statuses Report
Data on Issue View Panel
Set the start/stop/pause timer preferences. Set time limits to highlight overdue issues and configure email notifications about them.
Monitor the execution time between statuses in the workflow.
Get both graphical and numerical data at the single issue view tab.
Control Counting Timer
Get Time Between Statuses Report
Data Export
Set the start/stop/pause timer preferences. Highlight overdue issues by setting time limits.
Monitor the execution time between statuses in the workflow.
Export your data as XLSX or CSV file to get deeper analyses
More details
Monitor and avoid risks in your project workflow by having a clear vision of tasks’ transition time.
- Generate reports of the transition time between statuses in your project workflow
- Customize the calculation to get the Cycle and Lead Time of your Jira issues
- Set statuses and work schedule when counting should be on pause
- Get the visual color tagging on the issues where the time limits have been exceeded (for both Warning and Critical Time)
- Export data as XLSX or CSV file and dive deeply into analyses for better business decisions
Check out Time in Status for Jira Cloud for additional reports on your issue statuses
Also, you can increase your team reporting with:
Questions? Just email us at support@saasjet.com
More details
Get full tasks’ transition time data. Monitor and avoid risks in your project workflow.
- Status Group Config - set start/pause/stop statuses to calculate transition time between statuses (including Cycle and Lead Time)
- Work Schedule - exclude non-working time (hours) from the calculation
- Time Limits - configure Warning and Critical Time limits for each Status Group
- Visual Color Tagging - set highlights for overdue issues
- Export - download data as XLSX or CSV file analyze it using Google Spreadsheets, Microsoft Excel etc.
Add-on works for issues from Jira Software, Jira Core and tickets form Service Desk.
Increase your team reporting with:
Questions? Just email us at support@saasjet.atlassian.net
Request the free demo to get more information.
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Reviews for server
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Hi Pijan,
Thanks for your review, we really appreciate that.
You can manage the Holidays and configure the Calendar in Add-on Configuration manager -> Work schedule.
Please check the documentation here - https://saasjet.atlassian.net/wiki/spaces/SAASJET/pages/477036614/Manage%2BWork%2BSchedule%2BServer
SaaSJet Vendor Team
Hi Anita,
Thanks for taking the time to leave this kind review, we really appreciate that.
Please, just reach out if you ever need help.
SaaSJet Vendor Team
Kind regards
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Cloud Pricing
Server Pricing
Data Center Pricing
| 10 users$10 | 25 users$120 | 50 users$150 | 100 users$250 | 250 users$350 | 500 & upAdditional pricing details |
Pricing FAQ
- How does cloud app pricing work?
Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.
When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my cloud pricing?
Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.
The pricing structure for cloud apps is as follows:
- Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
- Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
- Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
Annual subscriptions may offer a discount depending on the number of users purchased.
- Do you offer academic, community, or open-source licenses for cloud apps?
Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.
- Can I extend my free trial?
For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.
Pricing FAQ
- How does server app pricing work?
Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).
You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my server pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
This app does not have a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.
However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.
- Do you offer academic, community, or open-source licenses for server apps?
For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are available for server apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
- How can I buy apps for my legacy Jira Server or Confluence Server license?
If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:
- Purchase the app at the non-legacy Unlimited (10000+ users) tier.
- Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.
SaaSJet provides support for this app.
SaaSJet provides support for this app.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Jira Cloud • Released 2021-02-22
Summary
Version 1.3.3
Details
- A new feature released - Issue Type criteria to filter issues on the Time Between Statuses dashboard;
- Minor defects fixed.
Versions
Version 1.0.5-AS • Jira Server 7.3.0 - 8.13.4 • Released 2021-02-10
Summary
Version - 1.0.5
Details
Compatable versions extended.
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Time Between Statuses via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Time Between Statuses. You're prompted to log into MyAtlassian. Time Between Statuses begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Time Between Statuses versions compatible with your instance, you can look through our version history page.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
- Locate Time Between Statuses.
- Click Free trial to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.
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