Time Metrics Tracker | Time Between Statuses

A simple application that allows you to track the time between statuses (as its name suggests). It performs its function, I like it.

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  SaaSJet

  Dear Kaylin,

  Thank you so much for taking the time to leave an excellent rating. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Do not hesitate to contact our support centre and let us know what we can do for you in the future.

  Best regards,

  SaaSJet Support Team

I figured out quite easily how to configure the addon to measure the time between statuses. I really like that at the first start there is already a ready-made preset for measuring the time from "to do" to "done".

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  SaaSJet

  Hi Austin,

  On behalf of all of us at SaaSJet, I would like to thank you for sharing this great review about our product! We are thrilled that you enjoyed your experience.

  Feel free to contact our support center at support@saasjet.atlassian.net if any questions occur. Always happy to help!

  Best regards,

  SaaSJet Support Team

very nice, fast, and responsive support. thanks for the prompt help🤘

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  SaaSJet

  Dear Anthony,

  Thank you very much for the excellent rate! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Do not hesitate to contact our support center so we will be able to provide you with a special offer.

  Best regards,

  SaaSJet Support Team

This tool has been incredibly helpful in analyzing the time consumed for each issue type in my projects. It provided valuable insights into the different time ranges spent on tasks with similar estimates, which we later discussed during retrospectives to understand the variances. These discussions helped us identify improvement areas with the squad. Additionally, the technical support team was very responsive and supportive. They followed up consistently until we resolved an issue I faced while creating custom time metrics. Overall, it's a powerful and user-friendly tool with excellent customer support.

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  SaaSJet

  Dear Omar Abdel-Rahman,

  Thank you so much for your thoughtful and detailed feedback. We’re truly glad to hear that the tool has been so helpful in your workflow!

  We’re also happy to hear your kind words about our support team. Ensuring that you're supported every step of the way is a top priority for us, and your recognition means a lot to the entire team.

  Your feedback not only motivates us but also helps us continue to refine and improve the product.

  If you ever have suggestions, ideas, or further questions, please don’t hesitate to reach out. Feel free to reach our support center.

  Best regards,

  SaaSJet Support Team

very easy and intuitive to follow up projects performance

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  SaaSJet

  Dear gregorio@sisorg.com,

  Thank you for taking the time to leave us a four-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out to us at the support center. We look forward to serving you at any time!

  Sincerely,

  SaaSJet Support Team