Time Between Statuses | Time to Resolution | Timer
- Supported
- Jira Service Management
- Jira Software
π Measure time tracking KPIs: Cycle Time, Lead Time, Time to Resolution, Delivery time. Get transition time reports and chart
Find Bottlenecks with Status Transition Reports
β Calculate the duration of status transitions
β Exclude non-working days from the metrics calculation
β Export your reports directly in XLS/Π‘SV
Tailor Time Metrics To Your Workflow
β Set up status groups based on your workflow and workweek
β Stay on top of your issues by setting time limits
Exclude Non-Working Hours
β Select your working days and exclude holidays
β Specify your team's time zone
More details
Get full tasksβ transition time data. Monitor and avoid risks in your project workflow.
- Status Group Config - set start/pause/stop statuses to calculate transition time between statuses (including Cycle and Lead Time)
- Work Schedule - exclude non-working time (hours) from the calculation
- Time Limits - configure Warning and Critical Time limits for each Status Group
- Visual Color Tagging - set highlights for overdue issues
- Export - download data as XLSX or CSV file analyze it using Google Spreadsheets, Microsoft Excel etc.
Add-on works for issues from Jira Software, Jira Core and tickets form Service Desk.
π Request a demo call
π Support (First Response Time β€ 4 hours)
Questions? Email us at support@saasjet.com
Certification
This app offers additional security, reliability, and support through:
- Cloud security participation
- Reliability checks
- 24hr support response time
- and more.
Privacy and security
Privacy policy
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SaaSJet is the Platinum Marketplace Partner and has received the Atlassian Partner of the Year 2022 Award - Cloud App