As we continue to move towards a cloud future together, new server app sales and installs are no longer available for customers. You can update app version via Atlassian Marketplace until the end of support for server on Feb 15, 2024. Learn more
On-demand access to the world's best Jira and Confluence administrators — all at the touch of a button
Expert admin capability, at your fingertips
Free your teams of day-to-day Jira and Confluence admin. We help standardise processes and apply best practices to ensure Atlassian systems are usable, scalable and performing at their best for your users.
Assign issues to Assist within your own instance
There’s no need to spend time duplicating tickets in order to escalate your request to us — send issues and queries to the Assist team directly from your internal instance without logging into our external service desk.
Seamless integration with your existing processes
Once received, requests are addressed against agreed SLAs. You'll receive email notifications as your tickets are updated, and if we need you to add further comments to your tickets, simply reply to us via email.
This app helps your team make the most of Assist, our on-demand Atlassian administration as a service offering.
The Assistant gives you instant access to our team of expert Jira and Confluence admins, removing the burden of day-to-day Jira and Confluence administration.
Drawing on the most in-depth experience in the Atlassian world, the Assistant enables you to instantly outsource essential admin spanning:
- Jira Query Language and simple ScriptRunner script authoring
- Writing and configuring of Jira workflows, schemes and fields
- Responding to performance feedback
- Vetting and installation of Atlassian Marketplace apps
- Granting access to resources such as projects, spaces or repositories
- Standing up development and test instances
- Providing Atlassian expertise during enterprise roll-outs
Remove the roadblocks to productivity and ensure your teams are happy and your projects are on track.
The Adaptavist Assistant requires an active subscription to Adaptavist Assist.