3
Customers have installed this app in at least 3 active instances.
    by Adaptavistfor Jira Server 7.12.0 - 7.13.1
    Supported
    Adaptavist supports this app.

    Get support

    Get it nowFree app

    On-demand access to the world's best Jira and Confluence administrators — all at the touch of a button

    On-demand access to the world's best Jira and Confluence administrators — all at the touch of a button

    On-demand access to the world's best Jira and Confluence administrators — all at the touch of a button

    Expert admin capability, at your fingertips

    Assign issues to Assist within your own instance

    Seamless integration with your existing processes

    Free your teams of day-to-day Jira and Confluence admin. We help standardise processes and apply best practices to ensure Atlassian systems are usable, scalable and performing at their best for your users.

    There’s no need to spend time duplicating tickets in order to escalate your request to us — send issues and queries to the Assist team directly from your internal instance without logging into our external service desk.

    Once received, requests are addressed against agreed SLAs. You'll receive email notifications as your tickets are updated, and if we need you to add further comments to your tickets, simply reply to us via email.

    More details

    This app helps your team make the most of Assist, our on-demand Atlassian administration as a service offering.

    The Assistant gives you instant access to our team of expert Jira and Confluence admins, removing the burden of day-to-day Jira and Confluence administration.

    Drawing on the most in-depth experience in the Atlassian world, the Assistant enables you to instantly outsource essential admin spanning:

    • Jira Query Language and simple ScriptRunner script authoring
    • Writing and configuring of Jira workflows, schemes and fields
    • Responding to performance feedback
    • Vetting and installation of Atlassian Marketplace apps
    • Granting access to resources such as projects, spaces or repositories
    • Standing up development and test instances
    • Providing Atlassian expertise during enterprise roll-outs

    Remove the roadblocks to productivity and ensure your teams are happy and your projects are on track.

    The Adaptavist Assistant requires an active subscription to Adaptavist Assist.

    Reviews for cloud

    (0)Sign in to write a review

    There are no reviews yet. Be the first to review this app.

    Reviews for server

    (0)Sign in to write a review

    There are no reviews yet. Be the first to review this app.

    Reviews for Data Center

    (0)Sign in to write a review

    There are no reviews yet. Be the first to review this app.

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Adaptavist provides support for this app.

    Vendor support resources

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 2.0.0 Jira Server 7.12.0 - 7.13.1 Released 2019-12-17

    Summary

    Outsource Jira admin tasks to Adaptavist without leaving your internal instance

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Adaptavist Assistant via search. Results include app versions compatible with your Jira instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    Similar apps