Customers have installed this app in at least 7 active instances.
    by ease solutions Pte Ltdfor Jira Server 8.0.0 - 8.17.0 and more versions
    Versions available for Jira Server 7.0.0 - 7.13.18
    Jira Service Management
    This app is compatible with Jira Service Management.
    ease solutions Pte Ltd supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Jira Service Management
    This app is compatible with Jira Service Management.

    User Absence Management

    User Absence Management

    User Absence Management

    User can create their own periods of absence.

    Reassign issues automatically.

    List of absences can be imported and exported.

    When a new out-of-office period is created, a substitute can be defined who will take over assigned Jira issues. Information on other users being out of office is already visible.

    Whenever Jira issues are assigned to an absent user, the issue can be automatically assigned to a substitute.

    It is possible to export and import the list of absent users, including their out-of-office-periods.

    More details

    Welcome to Absence for Jira!

    A4J ist an absence management tool for Jira. It allows users to be flagged as "out of office" and to assign a temporary substitute.

    One of the key functions is to import a list of absences in XML format, allowing you to quickly update a larger number of users.

    By defining substitutes for absent users, their tickets can be reassigned automatically - and even better, they will be assigned back to the original user when they are back in the office.

    Reviews for cloud

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    Reviews for server

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    by Fabian Dengel on 2021-05-31
    Slim and light-weight plugin for absence management. Lacks some "nice to have" features like defining a project scope for the re-assignment of tasks. Other than that simple to setup and easy to use for the project teams.
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    by sales Account on 2020-08-03
    A very good and simple way to track your absence in jira for server. Only the integration for google calendar and Outlook is missing at the moment, but I know that it's comming soon.
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    ease solutions Pte Ltd

    Hello A4J user,

    thank you very much for you great review, we appreciate you idea on calendar integration. Please be informed, this in an existing request in our backlog, so please stay tuned on the marketplace news for an update.

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$2550 users$50100 users$100250 users$250500 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    This app does not have a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    ease solutions Pte Ltd provides support for this app.

    Vendor support resources


    Find out how this app works.

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    Atlassian-hosted discussions connect you to other customers who use this app.


    Version 1.3.4-4-JIRA8 Jira Server 8.0.0 - 8.17.0 Released 2021-05-28


    Compatibility update and bugfixes


    • Compatibility up to Jira 8.17 verified
    • Compatibility with Jira DataCenter established
    • Fixed user interface issues
    • Fixed unresponsiveness while an absence is defined (of systems connected to read-only Active Directory)


    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate A4J - Absence for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for A4J - Absence for Jira. You're prompted to log into MyAtlassian. A4J - Absence for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older A4J - Absence for Jira versions compatible with your instance, you can look through our version history page.

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