Customers have installed this app in at least 54 active instances.
    by Bitbandfor Jira Cloud
    Bitband supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Automate Your Jira Workflows

    Automate Your Jira Workflows

    Automate Your Jira Workflows

    Jira automation to reduce repetitive admin work

    Build triggers to start automation of Jira

    Fine tune action making Jira automated

    Stop endless repetitive Jira administration. Build almost infinite combinations of automation rules to bring more consistancy to your Jira instance.

    Build broad or very specific conditions for launching your automation. Build custom if/else/then logic to get the exact trigger for your use case.

    Build action steps for specific conditions. Take one or multiple actions to replace on-going Jira administrative tasks.

    More details

    Trusted by more than 1000 companies, Bitband has been building integrations and other cloud services for over 10 years.

    This app automates Jira with simple condition+action rules that are easily build with a step-by-step automation builder (no coding or scripting required). Just some of the features in this app include:

    • Automates repetitive Jira tasks and helps simplify your workflow.
    • Setup a smart trigger to listen for events in Jira, including when issues are created, issues are assigned, and fields values are changed.
    • Build advanced conditions, including comparing multiple values (equal, not equal, etc) and when users meet certain requirements.
    • Automate action with no manual effort, including assigning issues to the correct people and logging work completed.
    • Works with Jira Software, Jira Service Desk, and Jira Core

    Reviews for cloud

    Sign in to write a review
    by Gail Patterson on 2020-09-09
    Working well for us so far
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    by Annette Richardson on 2020-08-19
    We've been using it for Webhooks with another system and it's been working well for us.
    Was this review helpful?YesNo
    by Roy Bleicher on 2020-03-01
    Horrible automation conditions and actions. Clearly this app isn't suited to make proper work on Jira. It also conditions itself on existing issues to work, and managed to flood us with 10,000+ new issues! Thank goodness I haven't paid yet, and I would be surprised if I were to receive any response or actual support beyond the non-baked documentation. If you are looking for automations- THIS ISN'T THE PLACE FOR YOU
    Was this review helpful?YesNo

    Hi Roy. Sorry to hear you had this experience. This is an early version and we have new features and improvements coming out on a regular basis. We'll be sure to take care of the large number of issues problem and the conditioning on existing issues. We really appreciate the feedback and look forward to sharing the new and improved version. If there are any specific use cases you were looking to solve and couldn't, we would love the feature feedback and we'll look to include those features in the next version. Please share your feature feedback here: https://bitband.atlassian.net/servicedesk/customer/portal/1

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Up to 10 users
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Bitband provides support for this app.

    Vendor support resources


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    Jira Cloud Released 2019-11-11


    Initial Release


    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Automation Unlimited for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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