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We've upgraded from 4 to 5 stars on May 25, 2026. Earlier ratings are included in the overall score using linear conversion...
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Faisal Shamim
Faisal Shamim
Posted on Sep 30, 2024
Hello , I am getting the same error though configured and tested token properly as per vendor doc. What is the workaround! Error! Could not get configuration metadata from Synack. Please make sure that the URL is correct and the TOKEN has not expired"
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Synack, Inc.
Hello Faisal, based on your description, we believe you were probably impacted by a bug that has now been fixed. Please try again. If you are still experiencing issues please email help@synack.com for support.