39
Customers have installed this app in at least 39 active instances.
39
Customers have installed this app in at least 39 active instances.
    by AWSfor Jira Server 7.13.17 - 8.13.0, Jira Data Center 7.13.17 - 8.13.0 and more versions
    Versions available for Jira Server 7.11.2 - 7.13.16
    Jira Data Center 7.11.2 - 7.13.16
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    AWS supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    AWS supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Get it nowFree app

    Connect to AWS to govern and distribute AWS cloud services to your teams

    Connect to AWS to govern and distribute AWS cloud services to your teams

    Connect to AWS to govern and distribute AWS cloud services to your teams

    Help Teams Find & Deploy AWS Cloud Services

    View Resource Details and Relationships

    Manage AWS IT Service Lifecycle

    With AWS Service Catalog, you define your own catalog of AWS products and software acquired via AWS Marketplace. Using AWS Service Management Connector for JSD, you can make them available to your users from within JSD.

    With AWS Config, you can view configuration items of AWS products provisioned and associate details to Jira issues.

    With AWS Systems Manager, you can create & manage operational items in AWS Systems Manager OpsCenter as Jira issues. End users can also execute AWS Systems Manager automation playbooks.

    Help Teams Find & Deploy AWS Cloud Services

    View Resource Details and Relationships

    Manage AWS IT Service Lifecycle

    With AWS Service Catalog, you define your own catalog of AWS products and software acquired via AWS Marketplace. Using AWS Service Management Connector for JSD, you can make them available to your users from within JSD.

    With AWS Config, you can view configuration items of AWS products provisioned and associate details to Jira issues.

    With AWS Systems Manager, you can create & manage operational items in AWS Systems Manager OpsCenter as Jira issues. End users can also execute AWS Systems Manager automation playbooks.

    More details

    AWS Service Management Connector for Jira Service Desk allows Jira Service Desk end-users to provision, manage and operate AWS resources natively via Atlassian’s Jira Service Desk. Jira Service Desk administrators can provide pre-approved, secured and governed AWS resources to end-users via AWS Service Catalog, create and manage operational items via AWS Systems Manager OpsCenter, execute automation playbooks via AWS Systems Manager and track resources in a configuration item view powered by AWS Config seamlessly on the Jira Service Desk with the AWS Service Management Connector.

    This simplifies AWS product request actions for Jira Service Desk users and provides Jira Service Desk governance and oversight over AWS products.

    More details

    AWS Service Management Connector for Jira Service Desk allows Jira Service Desk end-users to provision, manage and operate AWS resources natively via Atlassian’s Jira Service Desk. Jira Service Desk administrators can provide pre-approved, secured and governed AWS resources to end-users via AWS Service Catalog, create and manage operational items via AWS Systems Manager OpsCenter, execute automation playbooks via AWS Systems Manager and track resources in a configuration item view powered by AWS Config seamlessly on the Jira Service Desk with the AWS Service Management Connector.

    This simplifies AWS product request actions for Jira Service Desk users and provides Jira Service Desk governance and oversight over AWS products.

    Reviews for cloud

    (2)Sign in to write a review

    There are no reviews yet. Be the first to review this app.

    Reviews for server

    (2)
    Sign in to write a review
    by maciejb on 2020-04-01
    thanks, the latest version works as designed, tested with Jira 7.x and Jira 8.x. Multiple Accounts and approval-step (when enabled) are supported. The provided workflow has to be used, unfortunately not documented at all.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo

    Reviews for Data Center

    (2)
    Sign in to write a review
    by Kai Kramp on 2020-01-06
    We found a Bug in version 1.0.4 and reported this Bug to the AWS developer. You can not see more than the first 20 Groups on the dropdown menue. Our dirty workarround: Two manual updates in the database table for each entry. We like to use the addon but have to wait for version 1.0.5
    1 out of 2 found this review helpful
    Was this review helpful?YesNo
    AWS

    Hi Peter,

    Thank you for your feedback. We've released version 1.0.5 to address the limited groups issue. I am also providing a link to our YouTube video that provides Connector install details: Integrate AWS Products into Your Jira Service Desk Portal https://youtu.be/omm4qV1-ynI.

    Feel free to contact me at aws-sc-jiraservicedesk@amazon.com if you have any questions or feedback. I would love to understand your use case for the Connector.

    Kind regards,

    Masonya Scott

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    AWS provides support for this app.

    AWS provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Vendor support resources

    Documentation

    Find out how this app works.

    Versions

    Version 1.7.0-FINAL Jira Server 7.13.17 - 8.13.0 Released 2020-10-29

    Summary

    Provision, Manage and Operate AWS applications with the Connector for JSD

    Details

    Version 1.7.0 of the AWS Service Management Connector for JSD includes

    AWS Systems Manager OpsCenter integration

    • JSD end users: Create and update a Jira Issue when an operational item (OpsItem) is created or updated in AWS Systems Manager OpsCenter.
    • Ability to update OpsItems in OpsCenter when the Jira issue is updated in JSD.
    • Ability to view and execute AWS System Manager runbooks to resolve OpsItems and results via a Jira Issue.

    AWS Service Catalog integration features

    • JSD administrators: 1) assign the default Jira user for the Jira workflow engine. 2) Configure AWS product request form for end users view 3) Create AWS Tags across provisioned products.
    • JSD end users: view AWS specific parameters on EC2 resources such as Availability Zones, Image ID, Instance Id, KeyPair, Security Group and VPC.

    This version also includes all previous AWS Service Management Connector for JSD features. See documentation for more details.

    Versions

    Version 1.7.0-FINAL Jira Data Center 7.13.17 - 8.13.0 Released 2020-10-29

    Summary

    Provision, Manage and Operate AWS applications with the Connector for JSD

    Details

    Version 1.7.0 of the AWS Service Management Connector for JSD includes

    AWS Systems Manager OpsCenter integration

    • JSD end users: Create and update a Jira Issue when an operational item (OpsItem) is created or updated in AWS Systems Manager OpsCenter.
    • Ability to update OpsItems in OpsCenter when the Jira issue is updated in JSD.
    • Ability to view and execute AWS System Manager runbooks to resolve OpsItems and results via a Jira Issue.

    AWS Service Catalog integration features

    • JSD administrators: 1) assign the default Jira user for the Jira workflow engine. 2) Configure AWS product request form for end users view 3) Create AWS Tags across provisioned products.
    • JSD end users: view AWS specific parameters on EC2 resources such as Availability Zones, Image ID, Instance Id, KeyPair, Security Group and VPC.

    This version also includes all previous AWS Service Management Connector for JSD features. See documentation for more details.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate AWS Service Management Connector for JSD via search. Results include app versions compatible with your Jira instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older AWS Service Management Connector for JSD versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate AWS Service Management Connector for JSD via search. Results include app versions compatible with your Jira instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older AWS Service Management Connector for JSD versions compatible with your instance, you can look through our version history page.

    Similar apps