47
Customers have installed this app in at least 47 active instances.
47
Customers have installed this app in at least 47 active instances.
    by AWSfor Jira Server 7.13.13 - 8.11.0, Jira Data Center 7.13.13 - 8.11.0 and more versions
    Versions available for Jira Server 7.11.2 - 7.13.12
    Jira Data Center 7.11.2 - 7.13.12
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    AWS supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    AWS supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Get it nowFree app

    Connect to AWS to govern and distribute AWS cloud services to your teams

    Connect to AWS to govern and distribute AWS cloud services to your teams

    Connect to AWS to govern and distribute AWS cloud services to your teams

    Help Teams Find & Deploy AWS Cloud Services

    View Resource Details and Relationships

    Manage AWS IT Service Lifecycle

    With AWS Service Catalog, you define your own catalog of AWS products and software acquired via AWS Marketplace. Using AWS Service Management Connector for JSD, you can make them available to your users from within JSD.

    With AWS Config, you can view configuration items of AWS products provisioned and associate details to Jira issues.

    End users can self-service provision with AWS Service Catalog and execute AWS Systems Manager automation documents to which they have been granted access.

    Help Teams Find & Deploy AWS Cloud Services

    View Resource Details and Relationships

    Manage AWS IT Service Lifecycle

    With AWS Service Catalog, you define your own catalog of AWS products and software acquired via AWS Marketplace. Using AWS Service Management Connector for JSD, you can make them available to your users from within JSD

    With AWS Config, you can view configuration items of AWS products provisioned and associate details to Jira issues.

    End users can self-service provision with AWS Service Catalog and execute AWS Systems Manager automation documents to which they have been granted access.

    More details

    AWS Service Management Connector for Jira Service Desk (formerly the AWS Service Catalog Connector) allows Jira Service Desk end-users to provision, manage and operate AWS resources natively via Atlassian’s Jira Service Desk. Jira Service Desk administrators can provide pre-approved, secured and governed AWS resources to end-users via AWS Service Catalog, execute automation documents via AWS Systems Manager and track resources in a configuration item view powered by AWS Config seamlessly on the Jira Service Desk with the AWS Service Management Connector.

    Jira Service Desk end-users can browse and request and provision pre-secured AWS solutions, view configuration item details on provisioned products and execute workflows within Jira Service Desk on AWS resources. This simplifies AWS product request actions for Jira Service Desk users and provides Jira Service Desk governance and oversight over AWS products.

    More details

    AWS Service Management Connector for Jira Service Desk (formerly the AWS Service Catalog Connector) allows Jira Service Desk end-users to provision, manage and operate AWS resources natively via Atlassian’s Jira Service Desk. Jira Service Desk administrators can provide pre-approved, secured and governed AWS resources to end-users via AWS Service Catalog, execute automation playbooks via AWS Systems Manager and track resources in a configuration item view powered by AWS Config seamlessly on the Jira Service Desk with the AWS Service Management Connector.

    Jira Service Desk end-users can browse and request and provision pre-secured AWS solutions, view configuration item details on provisioned products and execute workflows within Jira Service Desk on AWS resources. This simplifies AWS product request actions for Jira Service Desk users and provides Jira Service Desk governance and oversight over AWS products.

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    Reviews for server

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    by maciejb on 2020-04-01
    thanks, the latest version works as designed, tested with Jira 7.x and Jira 8.x. Multiple Accounts and approval-step (when enabled) are supported. The provided workflow has to be used, unfortunately not documented at all.
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    Reviews for Data Center

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    by Kai Kramp on 2020-01-06
    We found a Bug in version 1.0.4 and reported this Bug to the AWS developer. You can not see more than the first 20 Groups on the dropdown menue. Our dirty workarround: Two manual updates in the database table for each entry. We like to use the addon but have to wait for version 1.0.5
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    AWS

    Hi Peter,

    Thank you for your feedback. We've released version 1.0.5 to address the limited groups issue. I am also providing a link to our YouTube video that provides Connector install details: Integrate AWS Products into Your Jira Service Desk Portal https://youtu.be/omm4qV1-ynI.

    Feel free to contact me at aws-sc-jiraservicedesk@amazon.com if you have any questions or feedback. I would love to understand your use case for the Connector.

    Kind regards,

    Masonya Scott

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    AWS provides support for this app.

    AWS provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Vendor support resources

    Documentation

    Find out how this app works.

    Versions

    Version 1.5.0 Jira Server 7.13.13 - 8.11.0 Released 2020-03-31

    Summary

    Connect to AWS to provision and manage AWS cloud services for teams

    Details

    Version 1.5.0 of the AWS Service Management Connector for JSD (formerly the AWS Service Catalog Connector) includes:

    • AWS Service Catalog features
      • Rendering AWS Service Catalog portfolios and products in the JSD Customer Portal and Jira Agent views.
      • The ability for JSD administrators to associate JSD approval groups to AWS Service Catalog portfolios & view portfolio and product budgets and actual costs.
    • AWS Config features
      • Rendering of AWS Config configuration item details on provisioned AWS products via JSD request.
      • Ability to associate AWS Config items details to Jira issues.
    • AWS Systems Manager features
      • Rendering of AWS Systems Manager automation documents in the JSD Customer Portal and Jira Agent views.
      • The ability for JSD users to request and execute AWS Systems Manager automation documents through JSD.
      • The ability to create Jira issues (incidents) that suggest remediation actions via a Connector specific AWS Systems Manager automation document.
    • Support for multiple AWS Accounts.

    Versions

    Version 1.5.0 Jira Data Center 7.13.13 - 8.11.0 Released 2020-03-31

    Summary

    Connect to AWS to provision and manage AWS cloud services for teams

    Details

    Version 1.5.0 of the AWS Service Management Connector for JSD (formerly the AWS Service Catalog Connector) includes:

    • AWS Service Catalog features
      • Rendering AWS Service Catalog portfolios and products in the JSD Customer Portal and Jira Agent views.
      • The ability for JSD administrators to associate JSD approval groups to AWS Service Catalog portfolios & view portfolio and product budgets and actual costs.
    • AWS Config features
      • Rendering of AWS Config configuration item details on provisioned AWS products via JSD request.
      • Ability to associate AWS Config items details to Jira issues.
    • AWS Systems Manager features
      • Rendering of AWS Systems Manager automation documents in the JSD Customer Portal and Jira Agent views.
      • The ability for JSD users to request and execute AWS Systems Manager automation documents through JSD.
      • The ability to create Jira issues (incidents) that suggest remediation actions via a Connector specific AWS Systems Manager automation document.
    • Support for multiple AWS Accounts.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate AWS Service Management Connector for JSD via search. Results include app versions compatible with your Jira instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older AWS Service Management Connector for JSD versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate AWS Service Management Connector for JSD via search. Results include app versions compatible with your Jira instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older AWS Service Management Connector for JSD versions compatible with your instance, you can look through our version history page.

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