AWS Service Management Connector for JSM
- Jira Service Management
Connect to AWS to govern and distribute AWS cloud services to your teams
Help Teams Find & Deploy AWS Cloud Services
With AWS Service Catalog, you define your own catalog of AWS products and software acquired via AWS Marketplace. Using AWS Service Management Connector for JSM, you can make them available to your users from within JSM.
Manage IT lifecycle of AWS resources
Provide management, governance and insights into your AWS resources with integrations to AWS Support, AWS Security Hub, AWS Systems Manager OpsCenter, and AWS Systems Manager Automation
View Resource Details and Relationships
With AWS Config, you can view configuration items of AWS products provisioned and associate details to Jira issues.
AWS Service Management Connector for Jira Service Management allows customers to provision, manage and operate AWS resources natively via Atlassian’s Jira Service Management. Administrators can provide pre-approved, secured and governed AWS resources to end-users via AWS Service Catalog, view, update and resolve security findings via AWS Security Hub, create and manage operational items via AWS Systems Manager OpsCenter, execute automation playbooks via AWS Systems Manager, manage and resolve incidents affecting AWS-hosted applications via AWS Systems Manager Incident Manager, track resources in a configuration item view powered by AWS Config, and create and manage AWS Support Cases as Jira Incidents seamlessly on the Jira Service Management with the AWS Service Management Connector.
These integrations streamline AWS native services by making it easier for Jira Service Management users to consume and provide Jira Service Management governance and oversight over AWS products.