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    by excentiaTop Vendor
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    for Jira Data Center 7.10.0 - 8.4.2
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    excentia supports this app.

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    Jira Service Desk
    This app is compatible with Jira Service Desk.

    This plugin enables to translate customer portal texts to user profile language set up

    This plugin enables to translate customer portal texts to user profile language set up

    This plugin enables to translate customer portal texts to user profile language set up

    More details

    Some of the texts that the project administrator introduces on Jira Service Portal request configuration page are written on its own language. So you have to create a SEPARATE portal for each

    • Create a JSON file with this content: a key representing the text to translate, and on the right side text translated
    • User have to select on its profile the desired language, so Atlassian Jira Service Desk will translate some of the portal texts, but this APP will change dynamically texts to user profile settings.

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    50 users$50/year100 users$100/year250 users$300/year500 users$500/year750 users$500/year1000 & upAdditional pricing details

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    excentia is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

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    Versions

    Version 1.3.1 Jira Data Center 7.10.0 - 8.4.2 Released 2019-10-10

    Summary

    First release

    Details

    • First release with the key feature that enables to translate texts on customer portal of Jira Service Desk

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Translation tool for JSD Customer Portal via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Translation tool for JSD Customer Portal. You're prompted to log into MyAtlassian. Translation tool for JSD Customer Portal begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

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