
Add detailed analytics to your Jira Find bottlenecks in your Projects Understand who the Jira heroes are within your organisation
Add detailed analytics to your Jira Find bottlenecks in your Projects Understand who the Jira heroes are within your organisation
Add detailed analytics to your Jira Find bottlenecks in your Projects Understand who the Jira heroes are within your organisation
Understand how Jira is being used by your organisation by using Pulse for Jira, which is a complete analytics solution for Jira Cloud.
Get insight into how users utilize busy Projects and popular Issues.
Make it easy to understand which users have interacted with what issues and who your star users are - the ones who have collaborated the most.
See which users have performed the most actions across different Projects.
View the most highly viewed and updated issues across the system, or in a particular Project.
This feature makes it easy to find bottlenecks and hot issues that many users are interacting with - which could be escalated.
More details
Presenting the first of its kind - Pulse Analytics: the complete analytics solution for Jira Cloud.
Itβs as simple as install, work and track. Pulse Analytics for Jira Pro* allows you to track activity on your system in terms of Projects, Issues and Users, identify any potential bottlenecks and determine who your Jira heroes are!
π Interactive time series graphs and comparison charts
ποΈ Discover how your users utilize busy Projects and popular Issues
π Find bottlenecks and hot issues across the system
ποΈ View information at either the global or project level
π Establish your star users
Install today and understand your dataset better today.
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Hi Brian,
Please accept our sincere apologies for the issue you are experiencing with Pulse and the significant delay in receiving a response from our Support team. This is not acceptable and falls short of the high standards we set for ourselves. As a result, we have taken action to ensure this does not happen again in the future and can only apologise to you on this occasion.
One of my colleagues will be in contact with you today via the support ticket to expedite the resolution of the issue.
Kind regards,
Craig (Product Marketing)
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Pricing FAQ
- How does cloud app pricing work?
Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.
When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my cloud pricing?
Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.
The pricing structure for cloud apps is as follows:
- Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
- Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
- Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
Annual subscriptions may offer a discount depending on the number of users purchased.
- Do you offer academic, community, or open-source licenses for cloud apps?
Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.
- Can I extend my free trial?
For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.
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Versions
Jira Cloud β’ Released 2019-11-01
Summary
Required scopes changed
Details
Based on customer feedback we have implemented a new Settings interface, available to Jira Administrators through the Global Pulse item and a number of advanced permissions for users.
It allows you to configure:
- Who is included in view tracking
- Who can access Pulse for Jira pages
- Whether to always show the simple 'View Tracker' panel on Issues
The default setting will be to track all users, only allow access to Pulse by Jira or Project Admins and will force the simple 'View Tracker' on all View Issue pages in Jira.
This release also contains a number of minor changes:
- Implemented cacheable iFrames, which will speed up the interface and loading times.
- Fixed a bug where clicking on an action (top-right) would reset the selected tab
- Updated core components (e.g. Atlaskit)
- Removed ADMIN and SPACE_ADMIN permission scope
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
- Locate Pulse Analytics for Jira.
- Click Free trial to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.