Power BI Connector for Jira

We had an issue recently where sometimes not all work items I expected ended up in the Data Source. I created a ticket (https://tempo-io.atlassian.net/servicedesk/customer/portal/6/TCS-114703) and I was helped very thoroughly (different things to try, what data to collect to investigate further, ...). In the end it was a non-issue, but the support given by the team was excellent!

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  Tempo Software

  Hello Vicky!

  Thank you for your review.

  We are happy to know that you are having a good experience with Power BI Connector and our support team.

  We’re committed to continuous improvement and would like to invite you to share any further suggestions or feature requests via our Support Portal.

  We’re here to listen and improve!

  Kind Regards,

  Kseniia Moskalenko

  Product Manager

Quando utilizo a opção Create Data Source em Jira Work Management (Basic), filtro apenas os projetos que desejo e adiciono todas as issues. Depois, ao visualizar o Preview, o Issue Filters aparece corretamente, exibindo somente os projetos que escolhi. Porém, após salvar, ao verificar o Issue Filters, ele aparece configurado como ALL. Acredito que esteja com algum problema.

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  Tempo Software

  Hello Matheus Pereira Thome Da Silva!

  Thank you for taking the time to share this feedback - we appreciate the detailed description of the issue.

  Before we dig into investigation, we'd recommend updating the app to the latest version. Here is the link to the knowledge center article.
  If the issue persists, we'd kindly ask you to raise a ticket via our Support Portal so our team can look into this properly - without your contact details and environment information, we're unfortunately unable to investigate the case or provide specific recommendations.

  We're looking forward to hearing from you and getting this sorted!

  Kind Regards,

  Kseniia Moskalenko

  Product Manager

Power BI Connector for Jira is a great time and productivity saver for us. It presents the report based on what the user has access to, allows us to pull data from Zephyr app, all through an easy UI. It is superior to Atlassian Analytics as we are not limited by number of data shares and have better control over data selection. We have used it on Data Center and are using it in cloud.

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  Tempo Software

  Hello Renato!

  Thank you for your review.

  We are happy to know that you are having a good experience with Power BI Connector.

  We’re committed to continuous improvement and would like to invite you to share any further suggestions or thoughts by reaching out via our Support Portal.

  We’re here to listen and improve!

  Kind Regards,

  Kseniia Moskalenko

  Product Manager

I appreciate the extended reporting I get from using Power BI, and this connector makes the process of transferring the data easy. It's easy to set up, but I recommend using an NPSA that's transferrable.

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  Tempo Software

  Hello Ginny!

  Thank you for sharing your experience!

  It's great to hear that the connector has made your reporting workflow smoother.

  We’re committed to continuous improvement and would like to invite you to share any further suggestions or thoughts by reaching out via our Support Portal.

  We’re here to listen and improve!

  Kind Regards,

  Kseniia Moskalenko

  Product Manager