ServiceNow Connector for Jira
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We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.
Key highlights of the appReal-time Jira ServiceNow integration. Automatically sync issues in Jira and ServiceNow incidents & other entities with AI Assist
Fully Customize Your ServiceNow Jira Integration
Start with a no-code integration out of the box. Or use Groovy Scripting for advanced use cases. Automate your sync with triggers, using native query languages (JQL and ServiceNow QL).
Sync Almost Anything Between Jira and ServiceNow
Sync issues, sprints, incidents, tables, custom fields, and more. Enable teams to have visibility of escalated tickets. As development works on the fix, support, CS, and sales are updated on the status in real time.
Distributed Architecture for Complete Control
Get granular control over incoming & outgoing data. No need to negotiate the Jira ServiceNow integration ownership if you opt for the Exalate decentralized setup. Ideal for cross-company & intra-company integration.
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More details
Real-time, bidirectional Jira ServiceNow integration.
- If you create or update an issue in Jira, Exalate automatically updates the incident in ServiceNow, and the other way around.
- Sync Jira issues and any ServiceNow entities (incidents, defects, problems, request items, etc).
👉 Exalate is the most popular Jira integration app on the Atlassian Marketplace [+4.000 active installs].
👉 You need to install Exalate on both Jira and ServiceNow. This listing will redirect you to the ServiceNow store.
👉 To install Exalate on your Jira instance, go to Exalate for Jira listing.
Start with the Free Plan:
- No-code, pre-made configuration
- Sync up to 1000 new issues per month
- Sync common fields (titles, comments, descriptions, attachments, IDs)
Or fully customize your sync with the Premium Plan:
- No-code & Script mode
- Fully customizable
- Ultimate control over data
- Unlimited sync/month
- Sync all supported fields (+100)
Book a demo, or consult our documentation.
Or learn more about our partner program.
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is not part of the Marketplace Bug Bounty program.
Version information
We no longer offer sales and support for server apps. You can still explore the earlier versions but these may not offer the necessary support.