AI-Assisted ServiceNow Connector for Jira

Name: AI-Assisted ServiceNow Connector for Jira
Rating: 4 (3 reviews)

by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

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Real-time Jira ServiceNow integration. Automatically sync issues in Jira and ServiceNow incidents & other entities with AI Assist

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Customize ServiceNow Jira Integration with AI

Use Exalate's AI-assisted scripting engine to simplify your Jira ServiceNow integration process, handle standard & advanced use cases with ease. Automate your sync with triggers.

Book a call with an Exalate expert. 📞

Sync Almost Anything Between Jira and ServiceNow

Sync ServiceNow incidents, defects, tables, custom fields... to have visibility of escalated tickets. As development works on the fix, support & CS are updated on the status in real time with ServiceNow Jira integration.

Secure & Scalable Jira ServiceNow Integration

Get granular control over shared data. No need to negotiate the Jira ServiceNow integration ownership (unlike IntegrationHub) if you opt for the Exalate decentralized setup. Ideal for cross-company Jira ServiceNow sync.

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Real-time, bidirectional Servicenow Jira integration. Scripts ensure flexibility & AI Assist takes care of complexity✨

Create/update an issue in Jira, Exalate automatically updates the incident in ServiceNow & the other way around
Sync Jira issues with any ServiceNow entities (incidents, defects, problems, request items...)
Sync Incidents, CMDB, Change Requests, Problems, and Custom Fields Between Jira & ServiceNow
Sync SLA Records & maintain State Updates from ServiceNow Incident to Jira Issue

Learn more use cases here 📚

👉 Install Exalate on both Jira & ServiceNow. This listing will redirect you to ServiceNow Store.

👉 To install Exalate on your Jira instance, go to Exalate for Jira listing.

Set up a ServiceNow Jira integration:

Customizable sync rules
Full control over data
Unlimited transactions
Sync all supported fields

🙋Have questions about Jira issue sync? Book a free call with an expert or check docs.

Or even 🦾 ask Aida, your AI Sidekick!

📝Compare Exalate with other apps.

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Unlock collaborative teamwork. Set up a two-way sync between Jira, ServiceNow and other tools.