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ServiceNow Connector for Jira (Two-way Sync)

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Key highlights of the appReal-time Jira ServiceNow integration. Sync issues in Jira and ServiceNow incidents & other entities automatically

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Implement any ServiceNow Jira integration use case

Why let no-code integration apps decide your Jira ServiceNow integration scope? Middlewares control everything for both sides, Exalate gives you full control over your environment. Have AI-assisted scripts sync anything

What can you sync between Jira and ServiceNow?

Map & sync incidents, problems, change requests, RITMs & default & custom fields between Jira and ServiceNow. Improve visibility of escalated tickets: as devs work on a fix, support/CS are updated on status in real time.

Secure & scalable Jira ServiceNow connector

With Exalate there is no need to negotiate your Jira ServiceNow integration ownership (unlike IntegrationHub or other apps). Scale beyond Jira ServiceNow integration easily & securely, either internally or cross-company.

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More details

Real-time, bidirectional Servicenow Jira integration (including Jira Service Management). Scripts ensure flexibility & AI Assist takes care of complexity✨

More use cases here 📚

You need to install Exalate on both sides.

👉 Install Exalate on ServiceNow.

👉Install Exalate on your Jira instance, go to Exalate for Jira listing.

🙋Have questions about Jira issue sync? Book a free call with an expert or check docs.

And even 🦾 ask Aida, your AI Sidekick!

📝Compare Exalate with other apps.

Resources

  • Download

    Get the .jar file downloaded to your system

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

  • EULA

    Get the End User License Agreement for this app

Privacy and Security

Privacy policy

  • Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

    Partner privacy policy

Security program

Version information

Version 5.8.2for Jira Cloud

Release date

Feb 9th 2024

Summary

Exalate for ServiceNow 5.8.2

Details

Here are the highlights of release 5.8.0:

  • We have stamped the Visual mode as BETA based on customer feedback and are researching new ways to improve it within our product.
    • You can follow all our upcoming product updates here.
  • We have made some UI improvements in the Connections and the Entity Sync status tab.
  • You can now configure your sync faster by directly copying from the local and remote replica.
  • You’ll now get a warning message when your Evaluation license is about to expire.

Check out the other small yet cool improvements in the Exalate docs.

Payment model

Paid via Vendor

License type

Commercial

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