ServiceNow Connector for Jira (ServiceNow Integration)

Exalate is THE go-to integration addon for Jira. It's easy to configure either using preset options / examples or writing your own integration logic using Groovy. The ServiceNow end is also relatively easy to configure by following the instructions provided by iDalko. As mentioned in the previous reviews, the team behind Exalate is very active always working on customer experience and improvements to the product. The pricing is on-point for such a great solution.

Exalate is a reliable tool for syncing issues between Jira and ServiceNow. We've been using it for a few years, and it still holds up. The flexible script-based configurations it offers are suited for complex use cases. The supports are also great in helping solve issues that arise.

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  Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

  Hello Sam Shi,

  Thank you so much for the kind words and for sharing your experience! 😊 We’re glad to hear Exalate continues to meet your expectations, especially for complex use cases. Your feedback truly motivates our team and we’re always here to support you whenever needed.

  Looking forward to continuing this journey with you!

  Regards,

  Riddhi

Used Exalate to integrate Jira and ServiceNow, it has been so easy to script, the help of Aida has been great when you may have any questions regarding documentation. When reaching out to the support team, there always a good response time

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  Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

  Hello Juan,

  Thanks a lot for the great feedback! Happy to hear Exalate, Aida, and the support team have been helpful. Let us know if there’s anything more we can do!

  Regards,

  Riddhi

Used exalate for an integration between Service-Now and Azure DevOps. The script based nature of the tool allows for a lot of flexibility while also keeping the complexity low due to the interfaces and templates they provide. The support is great nowadays too with a European timezone based team.

Amazing app! Really usefull for our customers :) And their team is always happy to help!