Customers have installed this app in at least 39 active instances.
    by Lemon devfor Jira Cloud
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    Manage your SLA for Jira-Issues

    Manage your SLA for Jira-Issues

    Manage your SLA for Jira-Issues

    Create and Manage Your SLA Contracts in Jira

    Watch your time on a card in SLA Manager for Jira

    SLA Contracts reporting in SLA Manager for Jira

    Create SLA Contracts for different types of Jira-Issues, different projects, different statuses in Jira

    Your team is able to see the SLA time on a jira-issus card.

    Investigate a problem with level of service with reporting tool.

    More details

    The SLA practice is an effective way to track level of service and constantly improve it. With SLA manager for Jira you will be able to create as much contracts as possible to cover different variations of agreements and work schedule. All the metrics are visible within jira-issue and make it clear what the priority for a certain task is.

    Reviews for cloud

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    by Mircea Braescu on 2020-10-21
    No way to pause the timer. The select project dropdown did not show all the project (it cuts off less than half way through)
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    by Dimal Auqe on 2019-09-29
    Nice job! Could you please add an option to assign a sets of holidays to the calendar?
    1 out of 1 found this review helpful
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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Up to 10 users
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for apps.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Lemon dev provides support for this app.

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    Jira Cloud Released 2019-09-23




    We're going live and ready to get you feedback here: help@slamanager.com


    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate SLA Plugin for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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