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    by JumpSeatfor Jira Server 7.0.0 - 8.3.5
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    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Learn Simply. Work Confidently

    Learn Simply. Work Confidently

    Learn Simply. Work Confidently

    More details

    JumpSeat Empowers Users.

    • Contextual Help: It’s hard to learn a new system without being able to see, touch, and feel. JumpSeat does just that. It takes training out of the classroom and puts it right in the application.
    • Persona-Based Learning: With complex applications, it’s not enough to just teach users the basics. They need training that’s not only tailored to their customized environment, but also their specific role.
    • Always Accessible: Don’t make your users email you or dig through their desk for a ten-month old user guide. JumpSeat is always on, always up-to-date, and always accessible.

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    This app is sold by a third-party vendor.

    Let us know that you'd like to manage this app's billing on your Atlassian invoice.

    Pricing FAQ

    What does 'paid-via-vendor' mean?

    Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.

    Payment for paid-via-vendor apps is not handled by Atlassian.

    Will paid-via-vendor transactions be on my Atlassian invoice?

    Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.

    Basic support resources are available for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 1.0.1 Jira Server 7.0.0 - 8.3.5 Released 2020-10-13

    Summary

    JumpSeat Enterprise-2020.2.0

    Details

    • Steps can now be edited from the "Step is Missing" dialogue box.
    • Congratulations dialog removed.
    • iFrames from other domains no longer prevent steps from being added.
    • Record feature now works with iFrames
    • Deleting step 1 and then using Record will add steps with the correct index.
    • Special characters in the application table won't render as HTML entities.
    • Vertical scroll added to extra long tips.
    • Adjust position saves negative values properly
    • Adjust position on new steps will now save.
    • Updated issue when picker would crash the browser for certain elements.
    • Adding a step to an element that disappears when clicked will add the step instead of failing silently.
    • Updated an issue where the user analytics page pathway table was throwing an error.
    • Updated 500 error on guide trash page.
    • Updated 500 error on page analytics page.
    • Audit export no longer adds HTML tags to output.
    • Updated issue where quiz buttons were submitting the form to the connected application.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate JumpSeat via search. Results include app versions compatible with your Jira instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.