300
Customers have installed this app in at least 300 active instances.
    by codefortynine GmbHfor Jira Cloud
    Supported
    codefortynine GmbH supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    A Jira integration for the open source asset management Snipe-IT

    A Jira integration for the open source asset management Snipe-IT

    A Jira integration for the open source asset management Snipe-IT

    A powerful open source asset management software.

    View asset details directly in Jira.

    Edit asset fields from your Jira tickets.

    Let your JSD users select their Snipe-IT assets when opening a request. Say goodbye to spreadsheets, and say hello to user-friendly asset management. A powerful enhancement for your Jira Service Desk.

    Know which assets are assigned to whom, and where they are located. Click through to view the asset's complete history. Have a direct link to the corresponding asset in your Snipe-IT instance.

    Edit the status, the assignee and other Snipe-IT asset fields without leaving Jira. Get things done without switching tools.

    More details

    We are an Atlassian Top Vendor trusted by 2500+ customers, 300,000+ users, in 100+ countries.

    "Snipe-IT for Jira" is a Jira integration for the asset management system "Snipe-IT".

    • To get started with "Snipe-IT for Jira" you need a Snipe-IT installation. You can get one here.
    • Once you've configured your Snipe-IT instance you can view asset details and their complete history directly in your Jira Software and Jira Service Desk projects.
    • Display Snipe-IT standard and custom fields in the asset view of your Jira tickets.
    • Edit the status, the assignee and other Snipe-IT asset fields without leaving Jira.
    • Get redirected to the Snipe-IT asset directly from the Jira ticket.
    • See all assets of the reporter with the "Assets of Reporter" glance

    Do you have any questions or feedback? Don't hesitate to get in touch with our support team.

    Check out our other Atlassian apps!

    Reviews for cloud

    (5)
    Sign in to write a review
    by Kevin Pfaffhauser on 2020-07-27
    Really am disappointed that this has been put into the hands of a 3rd party and now is charged at quite an exorbitant cost (a multiple of the Snipe-IT cost itself). In my opinion it's against what Snipe-IT stands for and a capitalistic move which makes us considering to either move asset management to Jira Cloud entirely or integrate it based on the beta version that was published for free. There's nothing that warrants its the $0.75 price-tag. How much of that is actually going back to Snipe-IT, helping them with development cost and supporting the project?
    2 out of 2 found this review helpful
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    codefortynine GmbH

    Dear Kevin,

    We respect your opinion and agree that Snipe-IT has a budget-friendly pricing for bigger companies.

    The Atlassian pricing model is calculated from the number of users of your Jira instance. That means that in some cases our app is cheaper than the fixed price of Snipe-IT and in other cases it's more expensive - depending on the size of your instance.

    Customers are free to decide whether they want to use our app or not. We decided that we need to charge a certain amount to cover the development and support costs of the app.

    If you want to share more thoughts with us, don't hesitate to get in touch with us via support@codefortnine.com.

    by Allen Gurney on 2020-06-15
    The integration with our Snipe-IT instance works brilliantly. We rarely have needed support but Codefortynine has been extremely responsive and helpful when we have. Improvements to the product have been made in the short time we've been using it. Very pleased.
    Was this review helpful?YesNo
    by Former user on 2019-12-03
    We use Snipe-IT in service desk so our customers can insert an asset when raising a request. Our agents can then see which asset it concerns and act accordingly. The support of codefortynine is perfect. They usually respond within a few hours with helpful information. We had suggestions for improvement and they implemented it within a few days.
    1 out of 1 found this review helpful
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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Up to 10 users
    $5
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $0.75
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    codefortynine GmbH provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2020-03-27

    Summary

    Easily see all assets of the reporter. Display your Snipe-IT custom fields.

    Details

    "Assets of Reporter" glance

    • Activate the "Assets of Reporter" glance for certain projects on your Snipe-IT for Jira configuration page.
    • See the number of assets that are assigned to the reporter of a ticket.
    • Get a list of all assigned assets with one click
    • Click through every assigned asset to view more details or the asset history
    • Change the Snipe-IT Assignee or Status for every asset assigned
    • Get redirected to Snipe-IT within the "Asset of Reporter" glance
    • Configure Snipe-IT for Jira quicker with the NEW getting started page

    Snipe-IT custom fields

    • Display your Snipe-IT custom fields on the asset view of your Jira tickets
    • Edit additional fields from Jira tickets. Do more without leaving Jira.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Snipe-IT for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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