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Key highlights of the appA Jira integration for the asset management Snipe-IT. Enhance your ITSM and ITAM processes. Manage assets directly in issue fields
Let JSM users select their assets from the portal
Connect Jira and the open source asset manager Snipe-IT.
Add the asset field to your JSM portal and let customers and JSM users select their Snipe-IT assets when creating an IT support ticket.
Manage asset details in the JSM agent view
Get more done faster without leaving Jira.
View and edit assets, licenses, accessories and consumables directly in the agent view.Have a direct link to the corresponding asset in your Snipe-IT instance.
See all assets checked out to a user at a glance
Improve and accelerate communication between agents and customers. Have an overview about all assets checked out to a user within Jira.
View all tickets linked to an asset via the asset search.
Supporting media
More details
About Snipe-IT for Jira
- Free for up to 10 users
- Snipe-IT for Jira is a Jira integration for the asset management system "Snipe-IT" 👉 Get a Snipe-IT installation here👈
- Connect Snipe-IT and Jira and view Snipe-IT assets and their history in Jira Software and JSM projects
- Display Snipe-IT standard and custom fields in the asset view of your Jira tickets
- Show Snipe-IT assets, licenses, consumables, and accessories
- Edit the status, the assignee and other Snipe-IT asset fields without leaving Jira
- Get redirected to the Snipe-IT asset directly from the Jira ticket
- See all Snipe-IT assets of the reporter in Jira
About codefortynine
- Atlassian Platinum Marketplace Partner serving 19,000+ customers, 1+ million users, in 100+ countries.
- SOC2 certified for enhanced security
- Trusted by enterprise customers for its stability, reliability, and scalability
- Dedicated support and responsive customer service
- Atlassian Partner of the Year 2022
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Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programIntegration permissions
Snipe-IT for Jira (Asset Management, IT Assets, ITSM) integrates with your Atlassian product
Version information
Version 1.1.13-AC•for Jira Cloud
- Release date
- Dec 14th 2024
- Summary
- Sep 23 2024: Version 2 of Snipe-IT for Jira has been released for new customers
- Details
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Sep 23 2024: Version 2 of Snipe-IT for Jira has been released for new customers
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Oct 18 2023: Checkin and checkout of Accessories is now available through the Asset Fields
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Oct 13 2023: Seats of a license are now assignable through the Asset Fields
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Sep 25 2023: The documentation is now fully referenced within the Snipe-IT pages and forms
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Sep 22 2023: Asset view moved on Jira Issue Page into separate Context Menu
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Jun 15 2023: Compatibility with Jira “dark theme”
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Oct 14 2022: The sync is no longer running when Snipe-IT users cannot be fetched, as it might otherwise overwrite the assets with empty assignees
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Feb 24 2022: Fix assets having an assignee with an empty email address in Snipe-IT to no longer show up as “unassigned” within the Jira Service Desk portal, so they are no longer available to be selected for other portal customers.
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- Payment model
- Paid via Atlassian
- License type
- Commercial