Switch to User + Delegating SU (Jira)
- Jira Service Management
- Jira Software
You can log in to Jira with a different user - Jira sudo. Admin can delegate this feature to other users
Take a look at Jira from another user.
In a couple of clicks, the administrator can go under another user and study the problem with his own eyes. This is extremely useful when providing support to users and development.
Delegating switch user
There is also an advanced functionality that allows you to give selected users the opportunity to log in under other users. You can delegate these rights personally or to the groups.
Audit log any actions with SU permissions and logins as another users. Any use of SU is logged and you can always restore from the audit logs who, when and under what user logged into Jira.
The plugin includes user switching functionality. The administrator can log in with any Jira user.
There is also functionality to provide access to user switching for other users (without administrator rights). The administrator can specify to whom and what access is granted. It indicates who and under whom can enter the system. Accesses are set through users and groups.
Delegate the login rights under the users of the JSM portal, users without groups.
All actions with rights and logins are recorded in Audit log.
Shortcut - 'xx'. Admin can disable modules
Privacy and security
SU list of delegating permissions.