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INSTALLS
49
SUPPORT
- Partner Supported
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Key highlights of the appLog in as any Jira user via sudo; delegate switch rights to groups; track every action with audit logs
View Jira Through Different Eyes
Explore Jira through the eyes of another user. With just a few clicks, administrators can log in as a different user and diagnose issues or check settings first-hand, streamlining user support and troubleshooting.
Delegate with Precision
Empower specific users with 'Delegating Switch User'. Grant designated individuals or groups the ability to log in as others, ensuring a secure, tailored user-switching environment.
Audit log
Maintain full oversight with the Audit Log feature. Every action and login using SU permissions is logged, providing a secure and transparent record of who accessed what, when, and how in Jira.
Supporting media
More details
🔀 Switch & Delegate (SU) for Jira lets admins step into any user account in a single click-no passwords, no hassle.
⚡ Troubleshoot, reproduce issues, or personalize help instantly, then exit just as fast with the built‑in buttons.
🗂️ Dedicated history page shows all your recent SU sessions for quick re‑entry or one‑tap cleanup.
🔘 Handy “Switch” buttons everywhere a user avatar appears-profile pop‑ups, issue views, comments-so support is always at your fingertips.
🔐 Granular delegation empowers you to grant SU rights to specific groups or individual agents, limited to chosen target users or groups.
📝 Full audit logging captures who switched, when, and what settings were changed, satisfying even the strictest compliance teams.
🚀 Accelerate resolutions, see exactly what users see, and keep governance tight-without sharing credentials.
🌟 Give your admins super‑powers while safeguarding transparency and control.
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.12.1•for Jira Data Center 9.0.0 - 10.7.4
- Release date
- Jul 27th 2025
- Summary
- New features
- Details
🔀 Switch & Delegate (SU) for Jira lets admins step into any user account in a single click-no passwords, no hassle.
⚡ Troubleshoot, reproduce issues, or personalize help instantly, then exit just as fast with the built‑in buttons.
🗂️ Dedicated history page shows all your recent SU sessions for quick re‑entry or one‑tap cleanup.
🔘 Handy “Switch” buttons everywhere a user avatar appears-profile pop‑ups, issue views, comments-so support is always at your fingertips.
🔐 Granular delegation empowers you to grant SU rights to specific groups or individual agents, limited to chosen target users or groups.
📝 Full audit logging captures who switched, when, and what settings were changed, satisfying even the strictest compliance teams.
🚀 Accelerate resolutions, see exactly what users see, and keep governance tight-without sharing credentials.
🌟 Give your admins super‑powers while safeguarding transparency and control.
- Payment model
- Paid via Atlassian