1,012
Customers have installed this app in at least 1,012 active instances.
1,012
Customers have installed this app in at least 1,012 active instances.
1,012
Customers have installed this app in at least 1,012 active instances.
    by Old Street Solutionsfor Jira Cloud, Jira Server 8.0.0 - 8.12.2, Jira Data Center 8.0.0 - 8.12.2 and more versions
    Versions available for Jira Server 7.0.0 - 7.13.17
    Jira Data Center 7.0.0 - 7.13.17
    Supported
    Old Street Solutions supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Old Street Solutions supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Old Street Solutions supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Easy-to-build charts for your Jira data. Create beautiful custom charts, reports and dashboards in seconds

    Easy-to-build charts for your Jira data. Create beautiful custom charts, reports and dashboards in seconds

    Easy-to-build charts for your Jira data. Create beautiful custom charts, reports and dashboards in seconds

    Custom bar, funnel & pie charts directly in Jira

    Professional, beautiful colorful dashboard gadgets

    Any way you want it, that's the way you need it!

    Finally! A reporting tool that looks good AND is easy to use ⭐

    Build charts and reports in seconds with our simple drag-and-drop editor ✅

    Try out the app now in our free interactive playground🕹

    Custom Charts are for everyone, not just developers, which means ZERO coding 🔨

    Reporting in Jira is important, so make it easy for teams to visualize their data 🎨 📊🥇

    Can it really be this simple?

    Yes. Yes it can 👍

    Pick from a wide range of Jira fields including Status, Priority and Assignee.

    Chart by Custom JQL or Saved filters 🔎

    Count by Issues, Story Points and by Time Spent ⏱

    Supports all JQL functions 🚀

    Custom bar, funnel & pie charts directly in Jira

    Professional, beautiful colorful dashboard gadgets

    Any way you want it, that's the way you need it!

    Finally! A reporting tool that looks good AND is easy to use ⭐

    Build charts and reports in seconds with our simple drag-and-drop editor ✅

    Try out the app now in our free interactive playground🕹

    Custom Charts are for everyone, not just developers, which means ZERO coding 🔨

    Reporting in Jira is important, so make it easy for teams to visualize their data 🎨 📊🥇

    Can it really be this simple?

    Yes. Yes it can 👍

    Pick from a wide range of Jira fields including Status, Priority and Assignee.

    Chart by Custom JQL or Saved filters 🔎

    Count by Issues, Story Points and by Time Spent ⏱

    Supports all JQL functions 🚀

    Custom bar, funnel & pie charts directly in Jira

    Professional, beautiful colorful dashboard gadgets

    Any way you want it, that's the way you need it!

    Finally! A reporting tool that looks good AND is easy to use ⭐

    Build charts and reports in seconds with our simple drag-and-drop editor ✅

    Try out the app now in our free interactive playground🕹

    Custom Charts are for everyone, not just developers, which means ZERO coding 🔨

    Reporting in Jira is important, so make it easy for teams to visualize their data 🎨 📊🥇

    Can it really be this simple?

    Yes. Yes it can 👍

    Pick from a wide range of Jira fields including Status, Priority and Assignee.

    Chart by Custom JQL or Saved filters 🔎

    Count by Issues, Story Points and by Time Spent ⏱

    Supports all JQL functions 🚀

    More details

    Simply add the "Custom Charts" gadget to your dashboard to get started.

    Custom Charts for Jira is a simple, powerful tool to create customizable pie charts and bar charts and more on Jira Dashboards. Customize the look and feel of your charts to create consistent, branded and reliable reports for your teams.

    Try the app right now on the Custom Charts for Jira Interactive Playground.

    Amazing features:

    Customizations:

    • Custom ordering
    • Custom color picker
    • Merge & rename values
    • Show / hide values

    Available on all Jira platforms: Cloud | Server | Data Center

    Useful Links:

    Check out the Confluence version of the Custom Charts app.

    More details

    Simply add the "Custom Charts" gadget to your dashboard to get started.

    Custom Charts for Jira is a simple, powerful tool to create customizable pie charts and bar charts and more on Jira Dashboards. Customize the look and feel of your charts to create consistent, branded and reliable reports for your teams.

    Try the app right now on the Custom Charts for Jira Interactive Playground.

    Amazing features:

    Customizations:

    • Custom ordering
    • Custom color picker
    • Merge & rename values
    • Show / hide values

    Available on all Jira platforms: Cloud | Server | Data Center

    Useful Links:

    Check out the Confluence version of the Custom Charts app.

    More details

    Simply add the "Custom Charts" gadget to your dashboard to get started.

    Custom Charts for Jira is a simple, powerful tool to create customizable pie charts and bar charts and more on Jira Dashboards. Customize the look and feel of your charts to create consistent, branded and reliable reports for your teams.

    Try the app right now on the Custom Charts for Jira Interactive Playground.

    Amazing features:

    Customizations:

    • Custom ordering
    • Custom color picker
    • Merge & rename values
    • Show / hide values

    Available on all Jira platforms: Cloud | Server | Data Center

    Useful Links:

    Check out the Confluence version of the Custom Charts app.

    Reviews for cloud

    (18)
    Sign in to write a review
    by Samuel Bar on 2020-08-26
    I have been using this cool app(Custom Charts for Jira Cloud) for a few months and I found a very unique and strange problem(only occurs in my environment). Old Street Solutions and especially Tom Harris, have done a tremendous effort in order to solve my problem, cool and dedicated team! With this app, I am easily able to create cool dashboards with the exact information that I want to share with my term and management. Every new feature they are implementing meet my exact needs, one of the best app in Atlassian Market
    Was this review helpful?YesNo
    Old Street Solutions

    Hi Samuel,

    Thanks for your very supportive review 🙂

    I'm glad we could get the app working for you (it was a very unique problem!) and now you can create the reports you need for your team. If you have any ideas for improvements we could make please check out our public feature roadmap and let us know if you don't see what you're looking for.

    Thanks again,

    Tom - Old Street Support Team

    by Kelli Niewohner on 2020-08-07
    This is definitely a beautiful app, but ultimately I was hoping to be able to show metrics over time (week to week, % change)
    Was this review helpful?YesNo
    by Danielle Bonneau on 2020-08-05
    We've been using Custom Charts for a few weeks now as an easier/faster reporting tool than the manual processes we've been doing, and it's been great! I've been able to access information much more quickly, and the usability is fantastic - very little instruction is needed. You can pull together reports in seconds, and the customization you can do around how data gets presented in the charts (specifically by the JQL queries) is outstanding. Also if you have an issue, the response is very quick and helpful. Highly recommend!
    Was this review helpful?YesNo
    Old Street Solutions

    Hi Danielle,

    Thanks for your kind review 🙂

    I've shared your comments with our development team who really appreciate positive feedback from happy users!

    Tom - Old Street Support Team

    by Paulo Almeida on 2020-07-22
    Ótimo produto! Consegui finalmente acompanhar toda uma operação de suporte em TI com ele! Recomendo a todos!
    Was this review helpful?YesNo
    Old Street Solutions

    Olá Paulo,

    Obrigado pela sua amável crítica 🙂

    Estou feliz que você ache o aplicativo útil.

    Tom - Old Street Support Team

    by Юлія Жиляєва on 2020-07-01
    Amazingly intuitive tools, AND beautiful. But what I appreciate the most is instant support. Not a link to a help site, not a day-long conversation on and off - real instant support, the tiny bug I reported got fixed on the same day! And I got a video call to help me find a workaround. Make more things guys, your attitude is unbelievable!
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Old Street Solutions

    Thank you for your kind review 🙂

    I personally know the frustrations of being on the receiving end of unresponsive support and our goal has been to provide a better experience for our customers. Our team is a passionate group of people that love their work and really care about making this app, so we will always be happy to help whenever you need it.

    Tom - Old Street Support Team

    Reviews for server

    (18)
    Sign in to write a review
    by mireille lethimonier on 2020-03-23
    good app and excellent support team, they have answered to our issue very quickly ! I recommend !
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Old Street Solutions

    Hi Mireille,

    I'm glad we could answer your questions right away 🙂

    Happy charting!

    Tom - Old Street Support Team

    Reviews for Data Center

    (18)
    Sign in to write a review
    by John Lucas on 2020-06-30
    Can't say enough good things about the Custom Charts plugin. This plugin has bridged the gap when it comes to providing additional JIRA dashboard gadgets that excel in ease of use, chart type options, and customization of labels/colors/filters/etc. Our users have been after this type of functionality for a while, and this fills that gap. In addition, the vendor has been extremely responsive, transparent, and eager for feedback. Can't wait to see what they roll out in the future as they continue to be innovative and disruptive when it comes to JIRA reporting plugins.
    Was this review helpful?YesNo
    Old Street Solutions

    Hi John, we're really glad your users are enjoying the app, a great user experience has always been the driving force behind our designs 🙂

    The best ideas and features come from our customers and you've given us really helpful feedback and improvements.

    Thanks again and happy charting!

    Tom - Custom Charts Product Manager

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$2550 users$220100 users$430250 users$780500 & upAdditional pricing details
    50 users$200/year100 users$400/year250 users$600/year500 users$1,000/year750 users$1,500/year1000 & upAdditional pricing details
    Up to 10 users
    $1
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $1
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    Old Street Solutions provides support for this app.

    Old Street Solutions provides support for this app.

    Old Street Solutions provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Vendor support resources

    Documentation

    Find out how this app works.

    Vendor support resources

    Documentation

    Find out how this app works.

    Versions

    Jira Cloud • Released 2020-07-27

    Summary

    Dynamic date ranges, group by weeks and import/export chart configurations

    Versions

    Version 3.3.16 • Jira Server 8.0.0 - 8.12.2 • Released 2020-09-21

    Summary

    Directly export charts to PNG, PDF & CSV

    Versions

    Version 3.3.16 • Jira Data Center 8.0.0 - 8.12.2 • Released 2020-09-21

    Summary

    Directly export charts to PNG, PDF & CSV

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Custom Charts for Jira - Reports via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Custom Charts for Jira - Reports. You're prompted to log into MyAtlassian. Custom Charts for Jira - Reports begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Custom Charts for Jira - Reports versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Custom Charts for Jira - Reports.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.
    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Custom Charts for Jira - Reports via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Custom Charts for Jira - Reports. You're prompted to log into MyAtlassian. Custom Charts for Jira - Reports begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Custom Charts for Jira - Reports versions compatible with your instance, you can look through our version history page.

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