2,459
Customers have installed this app in at least 2,459 active instances.
2,459
Customers have installed this app in at least 2,459 active instances.
2,459
Customers have installed this app in at least 2,459 active instances.
    by Old Street Solutionsfor Jira Cloud, Jira Server 8.0.0 - 8.17.0, Jira Data Center 8.0.0 - 8.17.0 and more versions
    Versions available for Jira Server 7.0.0 - 7.13.18
    Jira Data Center 7.0.0 - 7.13.18
    Supported
    Old Street Solutions supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    Old Street Solutions supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    Old Street Solutions supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.

    Easy-to-build charts for your Jira data. Create beautiful custom charts, reports and dashboards in seconds

    Easy-to-build charts for your Jira data. Create beautiful custom charts, reports and dashboards in seconds

    Easy-to-build charts for your Jira data. Create beautiful custom charts, reports and dashboards in seconds

    Custom bar, line & pie charts directly in Jira

    Professional, beautiful colorful dashboard gadgets

    Any way you want it, that's the way you need it!

    Finally! A reporting tool that looks good AND is easy to use โญ โ €View example reports ๐Ÿ”—

    Build charts and reports in seconds with our simple drag-and-drop editor โœ…

    Try out the app now in our free interactive playground๐Ÿ•น

    Custom Charts are for everyone, not just developers, which means ZERO coding ๐Ÿ”จ

    Reporting in Jira is important, so make it easy for teams to visualize their data ๐ŸŽจ ๐Ÿ“Š๐Ÿฅ‡

    Can it really be this simple?

    Yes. Yes it can ๐Ÿ‘

    Pick from a wide range of fields including Status, Labels & Assignee

    Chart by Custom JQL or Saved filters ๐Ÿ”Ž

    Display Issues, Story Points, Time Spent, Date Comparisons & any number field ๐Ÿ”ข

    Supports all JQL functions ๐Ÿš€

    Custom bar, line & pie charts directly in Jira

    Professional, beautiful colorful dashboard gadgets

    Any way you want it, that's the way you need it!

    Finally! A reporting tool that looks good AND is easy to use โญ โ €View example reports ๐Ÿ”—

    Build charts and reports in seconds with our simple drag-and-drop editor โœ…

    Try out the app now in our free interactive playground๐Ÿ•น

    Custom Charts are for everyone, not just developers, which means ZERO coding ๐Ÿ”จ

    Reporting in Jira is important, so make it easy for teams to visualize their data ๐ŸŽจ ๐Ÿ“Š๐Ÿฅ‡

    Can it really be this simple?

    Yes. Yes it can ๐Ÿ‘

    Pick from a wide range of fields including Status, Labels & Assignee

    Chart by Custom JQL or Saved filters ๐Ÿ”Ž

    Display Issues, Story Points, Time Spent, Date Comparisons & any number field ๐Ÿ”ข

    Supports all JQL functions ๐Ÿš€

    Custom bar, line & pie charts directly in Jira

    Professional, beautiful colorful dashboard gadgets

    Any way you want it, that's the way you need it!

    Finally! A reporting tool that looks good AND is easy to use โญ โ €View example reports ๐Ÿ”—

    Build charts and reports in seconds with our simple drag-and-drop editor โœ…

    Try out the app now in our free interactive playground๐Ÿ•น

    Custom Charts are for everyone, not just developers, which means ZERO coding ๐Ÿ”จ

    Reporting in Jira is important, so make it easy for teams to visualize their data ๐ŸŽจ ๐Ÿ“Š๐Ÿฅ‡

    Can it really be this simple?

    Yes. Yes it can ๐Ÿ‘

    Pick from a wide range of fields including Status, Labels & Assignee

    Chart by Custom JQL or Saved filters ๐Ÿ”Ž

    Display Issues, Story Points, Time Spent, Date Comparisons & any number field ๐Ÿ”ข

    Supports all JQL functions ๐Ÿš€

    More details

    Add the "Custom Charts" gadget to your dashboard to get started!

    Custom Charts for Jira is a simple, powerful tool to create customizable pie charts, bar charts, line charts & more on Jira Dashboards. Customize the look and feel of your charts to create consistent, branded & reliable reports.

    Try the app right now on the Custom Charts Interactive Playground

    Amazing features:

    Customizations:

    • Custom ordering & color picker
    • Merge & rename values
    • Chart descriptions
    • Dark mode

    Available on all Jira platforms: Cloud | Server | Data Center

    Useful Links:

    Check out the Confluence version of the Custom Charts app

    More details

    Add the "Custom Charts" gadget to your dashboard to get started!

    Custom Charts for Jira is a simple, powerful tool to create customizable pie charts, bar charts, line charts & more on Jira Dashboards. Customize the look and feel of your charts to create consistent, branded & reliable reports.

    Try the app right now on the Custom Charts Interactive Playground

    Amazing features:

    Customizations:

    • Custom ordering & color picker
    • Merge & rename values
    • Chart descriptions
    • Dark mode

    Available on all Jira platforms: Cloud | Server | Data Center

    Useful Links:

    Check out the Confluence version of the Custom Charts app

    More details

    Add the "Custom Charts" gadget to your dashboard to get started!

    Custom Charts for Jira is a simple, powerful tool to create customizable pie charts, bar charts, line charts & more on Jira Dashboards. Customize the look and feel of your charts to create consistent, branded & reliable reports.

    Try the app right now on the Custom Charts Interactive Playground

    Amazing features:

    Customizations:

    • Custom ordering & color picker
    • Merge & rename values
    • Chart descriptions
    • Dark mode

    Available on all Jira platforms: Cloud | Server | Data Center

    Useful Links:

    Check out the Confluence version of the Custom Charts app

    Reviews for cloud

    (39)
    Sign in to write a review
    by Manhar Sharma on 2021-06-02
    Custom charts is a very good tool for creating dashboards and giving multiple options to present data for better visibility. Received excellent support as well recently in getting an issue fixed. Good app and support.
    Was this review helpful?YesNo
    by Maximilian Heindl on 2021-05-27
    This app saved us a lot of work. Installation and configuration takes only minutes. Creating new dashboard widgets is easy, the app offers a broad variety of ways of presenting Jira issues' real-time data to the user, including custom field data. The widgets settings capabilities are โ€‹well-thought-out and cover all of our requirements, incl. customized coloring. Exporting the widgets' data is a breeze. Special thanks to the support team for your ultra-fast support, including a screen sharing session and providing a working solution in less than 24 h. We will deploy the tool in our customer's production Jira Service Management Environment. Thumbs up, a definite recommendation.
    Was this review helpful?YesNo
    by Abhishek S S on 2021-04-30
    Very good app
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    by Philipp Sendek [brainbits] on 2021-04-28
    Custom Charts is a great app to create appealing and modern dashboards. The configuration is very easy and we made the experience, that business users started to use it and build great dashboards for their own purpose without requiring assistance from administrators or power users. Additionally, the modern design and dynamic functionality makes it many times more useful and appealing than the built-in gadgets. I had to reach out to support for a strange bug once and they immediately arranged a call with me to better understand and troubleshoot the issue - instead of the common ticket ping-pong that consumes a lot of time and energy. And not only that, the bug was fixed in less than an hour after we hung up. I can absolutely recommend this app to everyone who wants to create dashboards that provide more insights and are multidimensional.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Calogero Bonasia on 2021-04-27
    this app is very useful. You can tell right away that it was designed for business users, who don't have time or can't waste time learning how to program to get reports. I find it very easy to use and intuitive interface. It was the app we needed for Jira especially the cloud version.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo

    Reviews for server

    (39)
    Sign in to write a review
    by David Redwine on 2021-05-21
    This is a wonderful product. It's has an intuitive and easy to use configuration GUI that allows the user to quickly grasp how to build great reports. The colors are great and the mouse over features on the charts are really neat. What I like most about the product is the incredibly responsive support and engineering team. It's better support than Atlassian and the fastest response of any vendor I have seen in a long long time. The quality of the product and the quality of support response information is amazing.
    Was this review helpful?YesNo
    by M. Lambertz on 2021-04-27
    Great tool with modern UI to work with your data being present in the JIRA database. Old Street Solutions is very customer focussed and supportive.
    Was this review helpful?YesNo
    by mireille lethimonier on 2020-03-23
    good app and excellent support team, they have answered to our issue very quickly ! I recommend !
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Old Street Solutions

    Hi Mireille,

    I'm glad we could answer your questions right away ๐Ÿ™‚

    Happy charting!

    Tom - Old Street Support Team

    Reviews for Data Center

    (39)
    Sign in to write a review
    by DeThomas Rich on 2021-04-29
    Very impressed with the charts I can create directly in Jira. Before using Customer Charts for Jira, I would extract all the data into spreadsheets, create pivot tables and then finally graph them. Now, it's all running on LIVE DATA!
    Was this review helpful?YesNo
    by Fernando Moreira on 2021-03-11
    I was impressed with the Custom Charts for JIRA. It is an amazing tool that ensures excellent reporting to the management team. With Customer Charts I will be able to do almost everything in terms of reporting. I was able to see I can create Agile dashboard, segregate reporting informations for each sprint, produce RAG status quickly, aggregate easily some indicators using drag-and-drop, etc... without using EasyBI. Another important and useful feature is the import/export Custom Chart configurations and the possibility of exporting Custom Chart directly from a dashboard to different formats like PNG or PDF. In some projects with external dependencies assigned to the customer the chart SLA Breached vs Not Breached will be very helpful. I no longer need to export information into Excel to build charts as I was doing in the past. Thanks to Old Street Solutions team, specially to Jamale Harris who took time to show me all these features.
    Was this review helpful?YesNo
    by John Lucas on 2020-06-30
    Can't say enough good things about the Custom Charts plugin. This plugin has bridged the gap when it comes to providing additional JIRA dashboard gadgets that excel in ease of use, chart type options, and customization of labels/colors/filters/etc. Our users have been after this type of functionality for a while, and this fills that gap. In addition, the vendor has been extremely responsive, transparent, and eager for feedback. Can't wait to see what they roll out in the future as they continue to be innovative and disruptive when it comes to JIRA reporting plugins.
    Was this review helpful?YesNo
    Old Street Solutions

    Hi John, we're really glad your users are enjoying the app, a great user experience has always been the driving force behind our designs ๐Ÿ™‚

    The best ideas and features come from our customers and you've given us really helpful feedback and improvements.

    Thanks again and happy charting!

    Tom - Custom Charts Product Manager

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$15050 users$500100 users$900250 users$1,800500 & upAdditional pricing details
    50 users$400/year100 users$800/year250 users$1,500/year500 users$2,000/year750 users$3,000/year1000 & upAdditional pricing details
    Up to 10 users
    $1
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $2
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    Old Street Solutions provides support for this app.

    Old Street Solutions provides support for this app.

    Old Street Solutions provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Vendor support resources

    Documentation

    Find out how this app works.

    Vendor support resources

    Documentation

    Find out how this app works.

    Versions

    Jira Cloud โ€ข Released 2021-04-13

    Summary

    Simple Search tabs & customizable fields (and other bug fixes)

    Versions

    Version 4.3.22 โ€ข Jira Server 8.0.0 - 8.17.0 โ€ข Released 2021-06-09

    Summary

    Bug fixes and improvements

    Versions

    Version 4.3.22 โ€ข Jira Data Center 8.0.0 - 8.17.0 โ€ข Released 2021-06-09

    Summary

    Bug fixes and improvements

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Custom Charts for Jira - Reports via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Custom Charts for Jira - Reports. You're prompted to log into MyAtlassian. Custom Charts for Jira - Reports begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Custom Charts for Jira - Reports versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Custom Charts for Jira - Reports.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.
    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Custom Charts for Jira - Reports via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Custom Charts for Jira - Reports. You're prompted to log into MyAtlassian. Custom Charts for Jira - Reports begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Custom Charts for Jira - Reports versions compatible with your instance, you can look through our version history page.

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