414
Customers have installed this app in at least 414 active instances.
414
Customers have installed this app in at least 414 active instances.
414
Customers have installed this app in at least 414 active instances.
    by Old Street SolutionsTop Vendor
    Old Street Solutions is a Top Vendor.  Top Vendors have high standards for app quality, reliability, and support.

    Learn more

    for Jira Cloud, Jira Server 8.0.0 - 8.9.0, Jira Data Center 8.0.0 - 8.9.0 and more versions
    Versions available for Jira Server 7.0.0 - 7.13.13
    Jira Data Center 7.0.0 - 7.13.13
    Supported
    Old Street Solutions supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Old Street Solutions supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Old Street Solutions supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Easy-to-build charts for your Jira data. Create beautiful custom charts, reports and dashboards in seconds

    Easy-to-build charts for your Jira data. Create beautiful custom charts, reports and dashboards in seconds

    Easy-to-build charts for your Jira data. Create beautiful custom charts, reports and dashboards in seconds

    Custom bar, funnel & pie charts directly in Jira

    Professional, beautiful colorful dashboard gadgets

    Any way you want it, that's the way you need it!

    Finally! A reporting tool that looks good AND is easy to use ⭐

    Build charts and reports in seconds with our simple drag-and-drop editor ✅

    Try out the app now in our free interactive playground🕹

    Custom Charts are for everyone, not just developers, which means ZERO coding 🔨

    Reporting in Jira is important, so make it easy for teams to visualize their data 🎨 📊🥇

    Can it really be this simple?

    Yes. Yes it can 👍

    Pick from a wide range of Jira fields including Status, Priority and Assignee.

    Chart by Custom JQL or Saved filters 🔎

    Count by Issues, Story Points and by Time Spent ⏱

    Supports all JQL functions 🚀

    Custom bar, funnel & pie charts directly in Jira

    Professional, beautiful colorful dashboard gadgets

    Any way you want it, that's the way you need it!

    Finally! A reporting tool that looks good AND is easy to use ⭐

    Build charts and reports in seconds with our simple drag-and-drop editor ✅

    Try out the app now in our free interactive playground🕹

    Custom Charts are for everyone, not just developers, which means ZERO coding 🔨

    Reporting in Jira is important, so make it easy for teams to visualize their data 🎨 📊🥇

    Can it really be this simple?

    Yes. Yes it can 👍

    Pick from a wide range of Jira fields including Status, Priority and Assignee.

    Chart by Custom JQL or Saved filters 🔎

    Count by Issues, Story Points and by Time Spent ⏱

    Supports all JQL functions 🚀

    Custom bar, funnel & pie charts directly in Jira

    Professional, beautiful colorful dashboard gadgets

    Any way you want it, that's the way you need it!

    Finally! A reporting tool that looks good AND is easy to use ⭐

    Build charts and reports in seconds with our simple drag-and-drop editor ✅

    Try out the app now in our free interactive playground🕹

    Custom Charts are for everyone, not just developers, which means ZERO coding 🔨

    Reporting in Jira is important, so make it easy for teams to visualize their data 🎨 📊🥇

    Can it really be this simple?

    Yes. Yes it can 👍

    Pick from a wide range of Jira fields including Status, Priority and Assignee.

    Chart by Custom JQL or Saved filters 🔎

    Count by Issues, Story Points and by Time Spent ⏱

    Supports all JQL functions 🚀

    More details

    Simply add the "Custom Charts" gadget to your dashboard to get started.

    Custom Charts for Jira is a simple, powerful tool to create customizable pie charts and bar charts on Jira Dashboards. Customize the look and feel of your pie charts and bar charts to create consistent, branded and reliable reports for your teams.

    Try the app right now on the Custom Charts for Jira Interactive Playground.

    Amazing features:

    Customizations:

    • Custom ordering
    • Custom color picker
    • Merge & rename values
    • Show / hide values

    Available on all Jira platforms: Cloud | Server | Data Center

    Useful Links:

    Check out the Confluence version of the Custom Charts app.

    More details

    Simply add the "Custom Charts" gadget to your dashboard to get started.

    Custom Charts for Jira is a simple, powerful tool to create customizable pie charts and bar charts on Jira Dashboards. Customize the look and feel of your pie charts and bar charts to create consistent, branded and reliable reports for your teams.

    Try the app right now on the Custom Charts for Jira Interactive Playground.

    Amazing features:

    Customizations:

    • Custom ordering
    • Custom color picker
    • Merge & rename values
    • Show / hide values

    Available on all Jira platforms: Cloud | Server | Data Center

    Useful Links:

    Check out the Confluence version of the Custom Charts app.

    More details

    Simply add the "Custom Charts" gadget to your dashboard to get started.

    Custom Charts for Jira is a simple, powerful tool to create customizable pie charts and bar charts on Jira Dashboards. Customize the look and feel of your pie charts and bar charts to create consistent, branded and reliable reports for your teams.

    Try the app right now on the Custom Charts for Jira Interactive Playground.

    Amazing features:

    Customizations:

    • Custom ordering
    • Custom color picker
    • Merge & rename values
    • Show / hide values

    Available on all Jira platforms: Cloud | Server | Data Center

    Useful Links:

    Check out the Confluence version of the Custom Charts app.

    Reviews for cloud

    (10)
    Sign in to write a review
    by Susan Ostreicher on 2020-05-13
    This is a big improvement to the native charts in Jira. It's intuitive to use, and the charts are clean and easy to read. We've been relying on the REST API to create separate spreadsheets for reporting, and this lets us do the same thing automatically in Jira itself. The support team has also been fantastic - responsive to feedback and proactive in reaching out for suggestions.
    Was this review helpful?YesNo
    Old Street Solutions

    Thanks for your great feedback Susan 🙂

    We built Custom Charts because we were also frustrated with how limited the built-in Jira reports are, so I'm really glad you're enjoying our app.

    Your suggestions have been very helpful and our team is always keen to get more feedback.

    Thanks again,

    Tom - Old Street Support Team

    by Michael Vognsen Nielsen on 2020-04-30
    Not working - when putting in custom JQL, it just reports "Unknown error occured, try again later". Useless for me in our cloud-based Jira. //Edit - the developers fixed the issue at hand and it's working now. Now we can easily create the charts that we want to for seeing progress in the project. Jira should be born with this functionality!
    Was this review helpful?YesNo
    Old Street Solutions

    Hi Michael,

    I'm sorry you experienced this issue, it was caused by a bug that Atlassian released that they have now fixed.

    If you try again you should be able to create the Custom Charts you need 🙂

    If you have any other problems with Custom Charts our support team is available to help you work through any issues: https://link.oldstreetsolutions.com/support

    Happy charting!

    Tom - Old Street Support Team

    by Garrett Zorigian on 2020-04-20
    Found an issue after installing that prevented me from using the Gadget so I sent an email to the team. Within 15 minutes I was on a Zoom call troubleshooting and 10 minutes after the call their engineers had released the fix to Production that solved the issue. Amazing support! Thanks Jamale and Tom! Now I start using Custom Charts but the team thus far has been great to work with.
    Was this review helpful?YesNo
    Old Street Solutions

    Hi Garrett,

    Thank you so much for your review 🙂 Our developers are working hard to make sure Custom Charts is available for everyone so I'm glad you can start using the app with your team right away.

    If you have any other questions or ideas for improvements we'd love to hear them: https://link.oldstreetsolutions.com/support

    Thanks again and have a great week!

    Tom - Old Street Support Team

    by Hans Hong on 2020-03-20
    Excellent support. Found a bug, fixed it overnight after a quick screenshare and troubleshooting found the problem. Very useable and easy to set up!
    Was this review helpful?YesNo
    Old Street Solutions

    Glad we could fix that small bug for you Hans 🙂

    We are continuing to make Custom Charts even easier to use, so if there's anything else you'd like to see added please let us know through our support portal.

    Thanks again,

    Tom - Old Street Support Team

    by James Clark on 2020-03-20
    Super support. Asked a question about a limitation in the product, super quick response, and as it happened - they'd fixed it by the next morning. I was pleasantly surprised to say the least! Generally, we're finding the extra flexibility and presentation options the plug in gives us really useful, and it's taking away some of our need for other tools. Great price too.
    Was this review helpful?YesNo
    Old Street Solutions

    Thanks James, we're always happy to help 🙂

    Our team are working hard to develop new features all the time for Custom Charts so if there's anything else you'd like to see added please let us know through our support portal.

    Thanks again,

    Tom - Old Street Support Team

    Reviews for server

    (10)
    Sign in to write a review
    by mireille lethimonier on 2020-03-23
    good app and excellent support team, they have answered to our issue very quickly ! I recommend !
    Was this review helpful?YesNo
    Old Street Solutions

    Hi Mireille,

    I'm glad we could answer your questions right away 🙂

    Happy charting!

    Tom - Old Street Support Team

    Reviews for Data Center

    (10)Sign in to write a review

    There are no reviews yet. Be the first to review this app.

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$2550 users$220100 users$430250 users$780500 & upAdditional pricing details
    50 users$50/year100 users$100/year250 users$250/year500 users$500/year750 users$750/year1000 & upAdditional pricing details
    Up to 10 users
    $1
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $0.2
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    Old Street Solutions is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Old Street Solutions is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Old Street Solutions is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    Vendor support resources

    Documentation

    Find out how this app works.

    Vendor support resources

    Documentation

    Find out how this app works.

    Versions

    Jira Cloud Released 2020-04-23

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 2.4.0 Jira Server 8.0.0 - 8.9.0 Released 2020-05-05

    Summary

    Adding % to 2D Table Charts

    Versions

    Version 2.4.0 Jira Data Center 8.0.0 - 8.9.0 Released 2020-05-05

    Summary

    Adding % to 2D Table Charts

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Custom Charts for Jira - Reports via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Custom Charts for Jira - Reports. You're prompted to log into MyAtlassian. Custom Charts for Jira - Reports begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Custom Charts for Jira - Reports versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Custom Charts for Jira - Reports.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.
    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Custom Charts for Jira - Reports via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Custom Charts for Jira - Reports. You're prompted to log into MyAtlassian. Custom Charts for Jira - Reports begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Custom Charts for Jira - Reports versions compatible with your instance, you can look through our version history page.

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