Microsoft Teams for Jira & JSM
OVERALL RATINGS
INSTALLS
861
SUPPORT
- Partner Supported
- Cloud Migration Assistance
TRUST SIGNALS
Key highlights of the appLink Microsoft Teams chats to Jira work items, access boards and JSM portals in Teams – two-way integration with automation and AI
Connect Teams chats to Jira work items
Link Teams chats and channel conversations to Jira work items. Reply from Jira or Teams, connect multiple conversations, and use AI summaries to preserve key decisions and context directly in Jira.
Work with Jira directly in Microsoft Teams
Add Jira boards to Teams, create and update work items, change statuses, add comments, and keep projects moving without switching tools. Give more people access to Jira work from where they already collaborate.
One Teams chat for every JSM request
A modern helpdesk: Bring your JSM portal into Teams and automatically open a dedicated chat for every request. Users create, track, and discuss requests without leaving Teams, while agents continue working in JSM.
Supporting media
More details
Go beyond basic Jira notifications with a complete Microsoft Teams integration for Jira and JSM: linked chats, Jira boards, conversational ticketing, automation, and AI-powered summaries.
- Link Teams chats and channel conversations to Jira work items, control who can access them, reply from Jira or Teams, connect multiple discussions, and preserve key decisions with AI summaries and chat backups.
- Add Jira boards to Teams. Search, share, create, and update work items, change statuses, add comments, and give people without a Jira license access to Jira work.
- Bring your JSM portal into Teams. Users create and track requests, continue each request in a dedicated Teams chat, receive updates, reply, and submit CSAT without leaving Teams.
- This app includes the Microsoft Teams features of Microsoft 365 for Jira; choose the full solution to also connect Outlook emails and meetings.
- Built by yasoon, a Platinum Marketplace Partner. Cloud Fortified, ISO 27001 and SOC 2
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programIntegration permissions
Microsoft Teams for Jira & JSM integrates with your Atlassian app
Version information
Version 4.10.0•for Jira Cloud
- Release date
- Aug 17th 2026
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial