Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)
OVERALL RATINGS
INSTALLS
1,034
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appConnect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal
Conversational ticketing with Microsoft Teams
Integrate your Jira Service Management portal in Microsoft Teams. It works just like your customer portal in the browser, incl. custom fields and forms. Customers can raise support tickets right in Microsoft Teams.
Chat with your team in Jira
Start one or more chats or channel conversations via Microsoft Teams, see all chats in the issue. All replies instantly appear in both Teams and Jira. Everyone can stay in their preferred tool.
Add Jira boards to Microsoft Teams
Work with your Jira boards in a Microsoft Teams tab and give non-Jira users access to Jira boards. Even non-Jira users can actively work with the Jira board in Microsoft Teams.
Supporting media
More details
This app is part of Microsoft 365 for Jira. The integration Microsoft Teams for Jira helps software / business teams to work better together. Ideal ITSM or convenient teamwork: Get everyone involved in their preferred tool. An alternative to Atlassian Assist (former Halp).
- Requires a public Jira Server instance
- Requires Microsoft 365 business or school account
Features:
- Create support tickets in Teams with your JSM portal
- Work with Jira boards in Teams (available for non-Jira users)
- Start a Microsoft Teams chat or conversation in your Jira issue: Involve team members or customers who do not work primarily in Jira
- Replies from Teams will be displayed automatically in Jira and vice versa
- Search for and share Jira issues in Microsoft Teams channels and start a conversation. All replies are shown in your Jira issue
yasoon is Platinum Marketplace Partner from Germany. We are technical experts for Atlassian and Microsoft products with more than 12,000 customers.
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programTrust center
Access the partner's trust center to review their security, compliance and privacy information for this app.
Check out partner trust centerVersion information
Version 7.3.0•for Jira Data Center 10.0.0 - 10.6.0
- Release date
- Mar 21st 2025
- Summary
- Bugfix release
- Details
See our release notes for details
- Payment model
- Paid via Atlassian
- License type
- Commercial