Microsoft Teams for Jira & JSM - Smart Connect

for Jira Cloud, Jira Server 8.2.0 - 9.12.0, Jira Data Center 8.2.0 - 9.12.0 and more
898 installs
Cloud Security Participant
  • Supported
  • Jira Service Management
  • Jira Software

Bring your Microsoft Teams conversations and chats to your Jira issues and vice versa. Use Teams for your Jira Service Management

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Get your team involved

The conversation lives in Microsoft Teams, so any team member or customer can join even if they do not use Jira. Work on or approve current issues directly in Teams and keep your team going.

Chat with your team in Jira

Get the conversation started, without leaving Jira: Post a message in a Microsoft Teams chat or channel. All replies instantly appear in both Teams and Jira. Everyone can stay in their preferred tool.

Discuss issues or tickets in Microsoft Teams

Add a Jira issue to a Microsoft Teams channel to triage and discuss tickets together. All relevant team members can join the conversation. Solve issues and save valuable time.

More details

This app is also part of Microsoft 365 for Jira

The integration Microsoft Teams for Jira helps software and business teams to work better together. Ideal IT support or convenient teamwork: Get everyone involved in their preferred tool. An alternative to Halp.


  • Start a Microsoft Teams conversation right in your Jira issue: Involve team members or customers who do not work primarily in Jira.
  • Replies from Teams will be displayed automatically in Jira and vice versa. As a result, every discussion is based on one single source of truth.
  • You can search for and share a Jira issue in your Microsoft Teams channel and start a conversation. All replies will be displayed in your Jira issue.

yasoon is Platinum Marketplace Partner from Germany. We are technical experts for Atlassian and Microsoft product ranges with more than 5.000 customers.

Watch our demo

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Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy



yasoon is Platinum Marketplace Partner from Germany. Our ISO 27001 certification ensures the security and privacy of your digital assets. We're technical experts for Atlassian's and Microsoft's ecosystems.