Customers have installed this app in at least 9 active instances.
    by Origofor Jira Server 7.9.0 - 8.7.1
    Origo supports this app.

    Get support

    Improve your service engagement through customizable portal hierarchy, actions, intelligent navigation and purpose-driven insights

    Improve your service engagement through customizable portal hierarchy, actions, intelligent navigation and purpose-driven insights

    Improve your service engagement through customizable portal hierarchy, actions, intelligent navigation and purpose-driven insights

    Build custom Portals

    Facilitate Business Processes Automation

    Purpose-built data insights

    Create an attractive Servado portals structure that can be branded independently. Enjoy the freedom of presenting portal users with various custom forms without creating mountains of Jira custom fields.

    Servado allows you to define actions and automation built behind each portal, like creating multiple Jira issues from one tile. These issues can be submitted to different projects or even different instances of Jira.

    Create purpose-driven portals displaying statistics on Jira issues. You can also use widgets to display information from external sources as well as access to information, like as an intranet.

    More details

    Try our Sandbox or book a demo

    Servado, enables you to set up powerful Enterprise Portals within Jira,

    • Design your own user portal and add as many custom forms as you like without slowing down the performance of your Jira system
    • Create more than one ticket per tile in different projects or even different Jira instances with one click automation
    • Integration with 3rd party Cloud Chat, such as Intercom
    • Show graphs, powered by JQL
    • Set portal only fields as required in forms
    • Automate and qualify end user interaction with Jira
    • Auto populate fields to increase data accuracy and reduce manual labor
    • Automatically generate links to issue information that gives an overview of the Jira ticket outside of Jira
    • Secure connectivity to external user databases (SAML) to reduce user management, increase security, and provide credentials for tickets
    • Email notifications to reporters (non-Jira users) throughout the ticket life cycle
    • Customize the look of the portal
    • Accessibility
    • All without any coding!

    Reviews for cloud

    (2)Sign in to write a review

    There are no reviews yet. Be the first to review this app.

    Reviews for server

    Sign in to write a review
    by Rachel Wright on 2020-04-07
    Servado Enterprise Portals creates a single, fully customizable, entry point for your entire organization. Servado leverages the amazing ticketing and reporting power of Jira, but then adds portals, chat, external content, and more. I really like this app. Read my full review here: https://www.jirastrategy.com/apps/application-review-servado
    Was this review helpful?YesNo

    Thank you, Rachel. Glad you liked it.

    by hjorturth@hi.is on 2020-03-30
    Servado is a great app for our non-technical teams. We have been able to successfully onboard faculty to Jira with help of Servado. Our requirements have been met with the rich feature set in Servado.
    Was this review helpful?YesNo

    We are really happy that your organization is finding success with Servado.

    Reviews for Data Center

    (2)Sign in to write a review

    There are no reviews yet. Be the first to review this app.

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$5025 users$40050 users$825100 users$1,650250 users$3,300500 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.

    Can I install this app in a Data Center product?

    This app does not have a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Origo provides support for this app.

    Vendor support resources


    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.


    Version 1.9.13 Jira Server 7.9.0 - 8.7.1 Released 2020-03-19


    Minor bug fixes, recommended upgrade


    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Servado Enterprise Portals for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Servado Enterprise Portals for Jira. You're prompted to log into MyAtlassian. Servado Enterprise Portals for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Servado Enterprise Portals for Jira versions compatible with your instance, you can look through our version history page.

    Similar apps