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Customers have installed this app in at least 96 active instances.

    Reftab Jira Plugin

    by Reftabfor Jira Cloud
    Supported
    Reftab supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Free app

    Integrate Reftab asset management with your Jira Service Desk

    Integrate Reftab asset management with your Jira Service Desk

    Integrate Reftab asset management with your Jira Service Desk

    View Assets in Jira Service Desk​

    View Jira tickets within Reftab

    Attach assets to Jira Service Desk tickets

    When an issue is raised by a user, the system will be able to lookup the user's assigned asset in Reftab and link it to the Jira issue.

    When viewing an asset in Reftab, you can see if any associated Jira issues.

    When issues are submitted into your Jira Service Desk, you can select assets form a drop-down list to attach to the issue.

    More details

    With the Reftab App, you can:

    • View asset details within Jira tickets
    • View assets that belong to submitters of Jira issues
    • Access the Reftab app to manage assets.

    The Jira Service Desk app within Reftab enables you to:

    • View tickets associated with assets

    To integrate Reftab with Jira Service desk, you must have a paid subscription plan with Reftab.

    Click here to create a free Reftab account which can be upgraded to a paid subscription plan at anytime.

    Reviews for cloud

    (2)
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    by Kevin Stone on 2019-07-23
    Reftab has created an easy to use asset management tool that now integrates nicely with Jira Service Desk. It offer the right level of asset tracking functionality at a very competitive price point. Technical support and response to issues has been excellent when I have run across small bugs or functionality improvement asks. I've evaluated two competing JSD compatible products over the last ~3 month and have found Reftab to offer the best capability and functionality for our asset tracking needs. I would recommend this product.
    2 out of 2 found this review helpful
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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Reftab provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud • Released 2019-07-01

    Summary

    This is the first iteration of the Reftab plugin for Jira Service Desk

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Reftab Jira Plugin.
    4. Click Install to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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