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Based out of 107 reviews
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Showing 107 reviews

Posted on Jan 5, 2022
Very good tool to traking yourself. Could you add pause button please ?
Posted on Jul 24, 2023
I don't even care if it works. The popups on changing ticket state are really annoying and get in the way of further actions on the same ticket.
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HeroCoders
Hi Bill,
Thank you for the feedback.
Please know that the notifications that appear at the top right corner of your screen when timers are started or stopped are informative notifications to allow users to know when a Timer is stopped or started. In this way, you don't have to refresh Jira to know your timer has started. These notifications are usually cleared off between 3-5 secs.
As mentioned on the ticket, if you have experienced longer display time with this notification, please let us know.
For now, it is not possible to disable this notification.Regards,
Adaeze.
Posted on Jun 15, 2023
It works, but its stupid and annoying. For example there are two time tracking options inside ticket detail view: the first one hides the ticket description, completely ignores our configured date/time formats and instead uses crazy murican m/d/yyyy date format and 12H + AM/PM time format. The second option is below the ticket description, takes longer to load, causes content shifts, but at least it displays time in 24h format. Today a new stupid chatbot bubble suddenly appeared in our jira and started annoying everybody with pro version advertisements. I could unserstand, if they would annoy jira admins, but annoying everybody with this stuff is bad. There is also no button to disable this chat bubble, so now its just there and showing the fake notification with their ad. Timesheets is ok, but also stupid because it ignores our locale settings and instead uses sunday-saturday week.
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HeroCoders
Hi Marat,
Thanks for the feedback.
I'm happy to inform you that you can control how Clockwork Free displays date by going to Clockwork -> Settings -> Calendar. There you can select the time and date format as well as the first day of the week. We're currently gathering feedback about that recently released feature, and are gathering interest for controlling 12h/24h clock display as well and yours is duly noted.
In relation to time tracking options, it seems that you mean the Log work buttons. Please note that Clockwork also offers automated time tracking that does not require any user input apart from transitions, and manual timers that simply need to be started and stopped with a click of a button. Upon stopping a timer you will be asked to review the details of the worklog, but in most cases it's enough to just click save.
About the comms: we currently have no way to pinpoint Jira admins with our communications as Intercom - the chat we use to provide support and updates - does not have a way to check users' Jira roles or permissions. That's why we encourage users who do not want to receive further comms from us to simply let us know in the chat. We track those opt-outs and do not send further messages to anyone who objects.
I hope this helps. Cheers!
Wojciech
Head of Customer Success
Posted on Dec 14, 2021
Great addition. We needed to add a timer button and export the logs to Excel file. All this is in the free version. Very cool, thanks!

Posted on Dec 1, 2021
great free app, fully functional even in free version