SLA Time and Report for Jira

for Jira Cloud
226 installs
  • Supported
  • Jira Service Management
  • Jira Software
Cloud

Embed Service Level Agreement for your Jira tickets to increase team efficiency and deliver better and quicker solutions

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Define Service Level Agreements

Determine SLA timer conditions, calendar and multi-cycle option. Configure SLA time goals with highlights and automation action.

Monitor time to SLA in both App and Project Custom fields.

Online Demo

Track SLA statuses in Jira

Meet customers' expectations while simultaneously articulating what each functional IT group will need to support the SLA.

Online Demo

Report and Analyze SLAs

By viewing data about exceeded, met, and in-progress issues in SLA reports, you can see where improvement to the customer experience is needed.

Online Demo

More details

Customize SLA timers to your Jira issues with other 70+ customers in 28 countries (such as Grammarly, Regus, Teva)

‘This is a really useful plugin to track SLAs in JIRA cloud' Sh. Shaikh - ⭐️⭐️⭐️⭐️

🗓 Request a demo call

🛠 Support (First Response Time ≤ 4 hours)

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's vendor.

Vendor privacy policy

Security

This app is not part of the Marketplace Bug Bounty program. Learn more

This partner has completed the Security Self-Assessment Program. Learn more

Resources

Integration Details

SLA Time and Report for Jira integrates with your Atlassian product. This remote service can:

  • Act on a user's behalf, even when the user is offline
  • Administer the host application
  • Administer Jira projects
  • Delete data from the host application

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