SLA Time and Report for Jira - Track time to SLA deadline

for Jira Cloud
659 installs
CLOUD FORTIFIED
  • Supported
  • Jira Service Management
  • Jira Software
Cloud

🏅Jira SLA plugin with unlimited automation, calendars & SLA dashboard for time tracking and breach control SLA deadline

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Define time to SLA

Embed SLA app in Jira Service Desk, JSM, JPD, JWM Cloud sites. Set up SLA timer conditions, calendar and multi-cycle option.

Configure SLA goals (time limit or negotiated date) with automation actions.

🎯 Try Online Demo

Track and Automate

Meet deadlines by notifying one user or user groups about breached SLA in issues’ comments or via Slack.

Monitor % of completion time to SLA to the target date.

📆 One-to-One Live Demo

SLA Report and Analyze

Get data about in-progress, met or exceeded issues in SLA reports by viewing Dashboard and 3 types of charts (Met vs Exceeded issues and per Assignee, Statuses Pie Chart).

☑️ Try Online Demo

More details

Customize SLA timers for your Jira issues as our other customers (Grammarly, Regus, Teva etc.) from over 130 countries have done.

🗓️ Book a demo call with our team.

🛠 Support (First Response Time ≤ 4 hours)

Certification

CLOUD FORTIFIED

This app offers additional security, reliability, and support through:

  • Cloud security participation
  • Reliability checks
  • 24hr support response time
  • and more.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Resources

Integration Details

SLA Time and Report for Jira - Track time to SLA deadline integrates with your Atlassian product. This remote service can:

  • Act on a user's behalf, even when the user is offline
  • Administer the host application
  • Administer Jira projects
  • Delete data from the host application

Gallery

SaaSJet is the Platinum Marketplace Partner and has received the Atlassian Partner of the Year 2022 Award - Cloud App