SLA Time and Report for Jira (Manage, Track, and Alert SLAs)

Great app for reporting back via email to advise if SLAs have been breached. Easy to configure and once setup have not had to touch it again. Highly recommend

• 

  SaaSJet

  Hi Steve Shackley,

  Thank you very much for your kind feedback and recommendation.

  We’re delighted to hear that you find the app useful for SLA reporting.

  It’s great to know that the solution continues to work smoothly without requiring ongoing adjustments.

  Feedback like yours truly motivates our team and helps us continue improving the product.

  If you ever have any questions or suggestions in the future, please don’t hesitate to reach out our support center.

  Best regards,

  SaaSJet Support Team

Been using SLA Time and Report app for about one year now. Very easy to use and like the ability to copy and use for monthly reporting and even ad-hoc when requested by upper Mgmt. team. Continuing to learn and expand the use of this app to help with reporting and meeting KPIs as expected.

• 

  SaaSJet

  Dear Ben Jacob,

  Thank you for sharing such positive feedback and giving us the top rating! ⭐ We’re delighted to know that our product contributes to your success. Reviews like yours encourage us to continue building the best possible experience. We sincerely appreciate your trust and support.

  If you have any suggestions or ideas for further enhancements, we’d be happy to hear them at the support center.

  Best regards,

  SaaSJet Support Team

We moved from Zendesk to Jira Service Desk - and this plugin has been super valuable.

• 

  SaaSJet

  Dear Ricky Bostock,

  Thanks so much for the perfect rating! 

  We love seeing our customers happy, and we hope to keep delivering the best for you. If you ever need anything, feel free to reach out at support center.

   

  Sincerely,

  SaaSJet Support Team

In short: Atlassian Timesheet and Reports is solid, sober, and dependable. New interface is exciting and elegant. In business, that’s exactly what you want.

• 

  SaaSJet

  Dear Dheeraj Yadav,

  Thank you very much for your review! 

  We know that your time is valuable, and we are happy that we were able to meet your expectations. We look forward to helping you again soon.

   

  Feel free to reach out to us at the support center at any time.

   

  Sincerely,

  SaaSJet Support Team

SLA Time and Report for Jira has been a great addition to our workflow. It is easy to set up, reliable, and provides clear visibility into SLA performance across our projects. The reports are straightforward and save us time while helping the team stay on track with response targets. A solid choice for any Jira team that needs effective SLA tracking.

• 

  SaaSJet

  Hi Khushi singh,

  Thanks so much for sharing your feedback with us.

  We’re delighted to hear that SLA Time and Report for Jira fit well into your workflow and that the setup and reliability have met your expectations.

  It’s especially encouraging to know the reports help your team save time and stay aligned with response targets. Feedback like yours reassures us that we’re delivering real value to Jira teams.

  Thank you again for your support and recommendation.

  If you ever have questions or suggestions, we’d be happy to hear from you. Please contact our support center. 

  Best regards,

  Iryna

  SaaSJet Support Team