Portal Styler for JSM
Style it your own
Styling the Portal by using red asterisk
Unlike Jira Software, where mandatory fields are marked by a red asterisk (*), Jira Service Management marks only optional fields. See that we added the asterisk and even enlarged the size of the request fields...
You can add/change any css you like. To make sure your css is rendered by the browser make sure to define the CSS "!important" option.
Here is an example use case. With “Portal Styler for Jira Service Desk” you can modify and extend the customer portals CSS.
Unlike Jira Software, where mandatory fields are marked by a red asterisk (*) and optional fields have no marking, Jira Service Desk marks only optional fields with “(optional)” and provides no marking for mandatory fields.
This can cause confusion both for Agents who also use Jira Software, and for customers, both of whom may be expecting the red asterisk to denote a mandatory field.
With “Portal Styler for Jira Service Desk” you can modify and extend the customer portals CSS.
For details see the Example Use Case in the Documentation
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