Exalate: Zendesk to Jira Integration

by iDalkoGold Marketplace Partner
for Jira Cloud
Cloud Security Participant
  • Supported

Experience a seamless, real-time and two-way Zendesk Jira Integration

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Most Flexible Jira Zendesk Integration Tool

Automatically sync your Zendesk tickets and Jira issues. Enjoy complete flexibility. Syncs bi- or uni-directionally between Zendesk and Jira (cloud, server, or data center) or others like Github, ServiceNow, and more.

Secure, Reliable,Real-time Synchronization Process

Exalate has been built to ensure that all changes are applied in case of failure or upgrades through the advanced transactional engine feature. Along with a security feature that gives complete control over shared data.

Decentralised Integration between Jira & Zendesk

Get complete autonomous control over both incoming and outgoing information, on each side of the integration. The only solution built for both cross-project (internal) and cross-company integration scenarios.

More details

With Exalate Free Plan you can:

Exalate for Zendesk is not a Jira app, but a Zendesk add-on to complement the “Jira Issue Sync & more” app.

In order for your sync to work, you have to also install “Exalate Jira Issue Sync & more” on your Jira instance. This app can be found here.

Exalate for Zendesk supports:

  • Uni- and bi-directional sync
  • Secure sync process. Sync all ticket and issue data, including custom fields, attachments, comments, work logs, ...
  • Respects comment visibility for all use cases
  • Each party defines what is private or shared.
  • Easy to get started, yet fully customizable
  • Works out of the box
  • No intermediate server needed
  • Cut delays with instant synchronization
  • Supports Zendesk integration for Jira Cloud, Server, and Data CenterSupports other issue trackers like Github, Salesforce, Azure DevOps, ServiceNow, etc.

Book a demo here, or consult our documentation.

Join theExalate partner program to help your customers roll out an integration with the least fuss possible.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


This app is part of the Marketplace Bug Bounty Program. Learn more
This partner has completed the Security Self-Assessment Program. Learn more



You can unlock the full functionality of Exalate with the most advanced features and configuration modes with its Premium Plan. With this plan, you can also experience unlimited syncs and connections.