Automatically Integrate Zendesk with Jira or other trackers. The most flexible sync-tool on the planet

Automatically Integrate Zendesk with Jira or other trackers. The most flexible sync-tool on the planet

Automatically Integrate Zendesk with Jira or other trackers. The most flexible sync-tool on the planet

Flexible Zendesk Jira Integration

Secure & Reliable Synchronization Process

Autonomy & Control

Automatically sync your Zendesk tickets and Jira issues. Enjoy complete flexibility. Syncs bi- or uni-directionally between Zendesk and Jira (cloud, server or data center) or others like Github and ServiceNow.

Exalate has been built to ensure any changes happening on either side of the connection are applied on the destination side. This even when a system is being upgraded to a new version or a firewall is being reconfigured.

You’ll be in full control at all times over how external systems are interacting with your environment. You’ll also be able to change the application configuration without affecting the sync of your partner.

More details

Exalate for Zendesk is not a Jira app, but a Zendesk add-on to complement to the “Jira Issue Sync & more” app.

In order for your synchronization to work, you have to also install “Exalate Jira Issue Sync & more” on your Jira instance. This app can be found here.

Exalate for Zendesk supports:

  • Uni- and bi-directional sync
  • Secure synchronization processSync all ticket and issue data, including custom fields, attachments, comments, work logs, ...
  • Respects comment visibility for all use cases
  • Each party defines what is private or sharedEasy to get started, yet fully customizable
  • Works out of the box
  • No intermediate server needed
  • Cut delays with instant synchronization
  • The sync panel provides users the guarantee that the synchronization completed successfully
  • Supports Zendesk integration for Jira Cloud, Server and Data CenterSupports other issue trackers like Github, ServiceNow, etc.

Book a demo here, or consult our documentation

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Cloud Pricing

Server Pricing

Data Center Pricing

This app is sold by a third-party vendor.

Contact the vendor to evaluate or purchase this app.

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iDalko provides support for this app.

Vendor support resources

Documentation

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Versions

Jira Cloud Released 2019-07-02

Summary

Exalate for Zendesk

Installation

  • Choose Zendesk
  • Enter your Zendesk-url and follow the proposed steps
  • Install Exalate on the other side of the connection by following a similar process

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