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    Jira Cloud for Outlook (Official)

    by Atlassianfor Jira Cloud
    Supported
    Atlassian supports this app.

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    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Get it nowLearn more

    Create new Jira issues, view up-to-date information about existing issues and take action on them in a couple of clicks

    Create new Jira issues, view up-to-date information about existing issues and take action on them in a couple of clicks

    Create new Jira issues, view up-to-date information about existing issues and take action on them in a couple of clicks

    Issues at a glance

    Dive deeper

    Create in context

    No need to open a browser tab — get a quick summaries about the issues linked in your email

    Click into an issue and see all the details and comments from Jira without leaving Outlook

    Create new issues in Jira without having to leave your inbox

    More details

    Email is great. However the information in emails is often outdated, and going through your emails to triage the important things requires a fair amount of back and forth between your inbox and each app. This add-in solves this problem for Jira by letting you manage your backlog from Outlook.

    At a glance:

    • View the current status of Jira issues mentioned in an email
    • View rich, up to date information about a Jira issue
    • Update a Jira issue in a couple of clicks from your inbox: transition, assign and comment
    • Create a new Jira issue from an email so the full context is readily available when starting work on a task

    Notes:

    • Using this add-in requires a valid Jira Cloud subscription
    • The add-in does not support Jira Server or Jira Data Center installations

    Reviews for cloud

    (7)
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    by Mathias M��ller-Splett on 2020-01-23
    This is a very good start for an add-in which could be great. Currently I have the following issues: * If you attach an email to your issue, which was signed and encrypted by the sender (*.p7m), the text itself arrives correctly in JIRA, but all images show up "broken" (missing image icon). * Currently I see no way, to use an attached to JIRA ticket mail, to "reply" to this mail via outlook.
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    by Aadrish Rizvi on 2019-11-20
    it worked fine for few days but now i'm getting an error " ADD-IN-ERROR Sorry, you seem to have lost your network and/or Internet connection. Click "Retry" once you're back online. nothing happens it click on Retry and all other Add Ins work without any problem. UPDATE: It is working now can you please provide the details of the bug as i might forward this to our IT department for our reference. Thanks
    0 out of 1 found this review helpful
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    Atlassian

    Hi Aadrish,

    Sorry to hear that. We had a few users reporting this. Some of them got back to us and said that it works now. This error is not directly related to our add-in and it's probably a glitch or a bug in Outlook which probably was fixed. Could you please confirm that it works for you now?

    by Guru Sandhu on 2019-08-03
    The connector is very good and useful. One issue I have found is with 'Send to Issue' that when I am trying to add an email a comment, it is pasting the whole thread of the email. I tried selecting the text from the email. However, the result is the same. I may be doing something incorrectly. Please let me know. Thanks, Guru
    2 out of 2 found this review helpful
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    by DivyaKrishna Vankayalapati on 2019-07-05
    Send to Issue in the email context is not displaying the values according to the screen size. Alignment is off. It would be great if some one can take a look at this.
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    Atlassian

    Thanks for reporting this. We resolved it recently. If you have any support needs in the future, we recommend reporting the issue on support.atlassian.com where we can address and track your issue.

    by Krister Broman on 2019-07-02
    Does what is intended and is free. You can add messages to an issue and creating new issues. You can also view details of issues that are mentioned and directly change the assignee through the interface. Works for both desktop and cloud version.
    1 out of 1 found this review helpful
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    Reviews for server

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    Cloud Pricing

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    Data Center Pricing

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    Versions

    Jira Cloud • Released 2019-06-21

    Summary

    v1.0

    Details

    This is the initial release of the Jira Cloud for Outlook

    Installation

    See this app's documentation for more information.

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