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    Jira Cloud for Outlook (Official)

    by Atlassianfor Jira Cloud
    Supported
    Atlassian supports this app.

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    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Management
    This app is compatible with Jira Service Management.
    Get it nowLearn more

    Create new Jira issues, view up-to-date information about existing issues and take action on them in a couple of clicks

    Create new Jira issues, view up-to-date information about existing issues and take action on them in a couple of clicks

    Create new Jira issues, view up-to-date information about existing issues and take action on them in a couple of clicks

    Issues at a glance

    Dive deeper

    Create in context

    No need to open a browser tab — get a quick summaries about the issues linked in your email

    Click into an issue and see all the details and comments from Jira without leaving Outlook

    Create new issues in Jira without having to leave your inbox

    More details

    Email is great. However the information in emails is often outdated, and going through your emails to triage the important things requires a fair amount of back and forth between your inbox and each app. This add-in solves this problem for Jira by letting you manage your backlog from Outlook.

    At a glance:

    • View the current status of Jira issues mentioned in an email
    • View rich, up to date information about a Jira issue
    • Update a Jira issue in a couple of clicks from your inbox: transition, assign and comment
    • Create a new Jira issue from an email so the full context is readily available when starting work on a task

    Notes:

    • Using this add-in requires a valid Jira Cloud subscription
    • The add-in does not support Jira Server or Jira Data Center installations

    Reviews for cloud

    (11)
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    by Nico Steenkiste on 2021-03-16
    Great app & integration. Works seamlessly. Could not do without. Easy to add any info, attachments or additional comments to existing or newly created issues. Free! Have been using it for over a year without any issues...
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    by Sneha Bose on 2021-01-20
    Hi, I believe there have been recent developments pushed through for the add-in which has corrupt the MULTIPLE SELECT FROM LIST feature for a custom field in one of my projects. The field is working as designed on the Request form from the portal and dashboard but not from within the outlook add in. The outlook add in was one of the reasons why my organization migrated to JIRA since it provides ease of access and raising requests directly from mails. If you are making changes why would you not let your customers know?
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    by Kaviraj on 2020-09-29
    Hi there, Having trouble when installing and got error as "REST API is not yet supported for this mailbox". Is anything i missed here.
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    by Robin Pretorius on 2020-02-27
    Requires internet explorer to be enabled, a browser with know security flaws hence it is disabled on my work station. So I have a choice, enable to use this plug in and expose my self to exploits, or write this review in the hopes Atlassian catch a wake up and remove a dependency on outdated insecure software.
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    Atlassian

    Hi Robin,

    Unfortunately, we do not have control over this on desktop Outlook client (PC), Outlook uses IE11 as their default renderer for all add-ins.

    Nonetheless, new Outlook client versions use Microsoft Edge as a renderer. For this:

    • you need to be an Office365 user
    • Windows 10 version should be at least 1903
    • Office 365 version should be at least 16.0.11629

    More about this in this blog post https://developer.microsoft.com/en-us/office/blogs/microsoft-edge-webview-for-office-add-ins/

    If you want to use a modern browser like Chrome, Firefox, etc., you can switch to the web version of Outlook.

    by Mathias Müller-Splett on 2020-01-23
    This is a very good start for an add-in which could be great. Currently I have the following issues: * If you attach an email to your issue, which was signed and encrypted by the sender (*.p7m), the text itself arrives correctly in JIRA, but all images show up "broken" (missing image icon). * Currently I see no way, to use an attached to JIRA ticket mail, to "reply" to this mail via outlook.
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    Versions

    Jira Cloud • Released 2019-06-21

    Summary

    v1.0

    Details

    This is the initial release of the Jira Cloud for Outlook

    Installation

    See this app's documentation for more information.

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