Jira Cloud for Outlook (Official)

Name: Jira Cloud for Outlook (Official)
Rating: 2.625 (8 reviews)

by Atlassianfor Jira Cloud

Supported

Jira Service Desk

Unsupported

Jira Service Desk

Unsupported

Jira Service Desk

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Create new Jira issues, view up-to-date information about existing issues and take action on them in a couple of clicks

Issues at a glance

Dive deeper

Create in context

No need to open a browser tab — get a quick summaries about the issues linked in your email

Click into an issue and see all the details and comments from Jira without leaving Outlook

Create new issues in Jira without having to leave your inbox

More details

Email is great. However the information in emails is often outdated, and going through your emails to triage the important things requires a fair amount of back and forth between your inbox and each app. This add-in solves this problem for Jira by letting you manage your backlog from Outlook.

At a glance:

View the current status of Jira issues mentioned in an email
View rich, up to date information about a Jira issue
Update a Jira issue in a couple of clicks from your inbox: transition, assign and comment
Create a new Jira issue from an email so the full context is readily available when starting work on a task

Notes:

Using this add-in requires a valid Jira Cloud subscription
The add-in does not support Jira Server or Jira Data Center installations

Reviews for cloud

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by Robin Pretorius on 2020-02-27

Requires internet explorer to be enabled, a browser with know security flaws hence it is disabled on my work station. So I have a choice, enable to use this plug in and expose my self to exploits, or write this review in the hopes Atlassian catch a wake up and remove a dependency on outdated insecure software.

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Atlassian

Hi Robin,

Unfortunately, we do not have control over this on desktop Outlook client (PC), Outlook uses IE11 as their default renderer for all add-ins.

Nonetheless, new Outlook client versions use Microsoft Edge as a renderer. For this:

you need to be an Office365 user
Windows 10 version should be at least 1903
Office 365 version should be at least 16.0.11629

More about this in this blog post https://developer.microsoft.com/en-us/office/blogs/microsoft-edge-webview-for-office-add-ins/

If you want to use a modern browser like Chrome, Firefox, etc., you can switch to the web version of Outlook.

by Mathias Müller-Splett on 2020-01-23

This is a very good start for an add-in which could be great. Currently I have the following issues: * If you attach an email to your issue, which was signed and encrypted by the sender (*.p7m), the text itself arrives correctly in JIRA, but all images show up "broken" (missing image icon). * Currently I see no way, to use an attached to JIRA ticket mail, to "reply" to this mail via outlook.

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by Aadrish Rizvi on 2019-11-20

it worked fine for few days but now i'm getting an error " ADD-IN-ERROR Sorry, you seem to have lost your network and/or Internet connection. Click "Retry" once you're back online. nothing happens it click on Retry and all other Add Ins work without any problem. UPDATE: It is working now can you please provide the details of the bug as i might forward this to our IT department for our reference. Thanks

0 out of 1 found this review helpful

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Atlassian

Hi Aadrish,

Sorry to hear that. We had a few users reporting this. Some of them got back to us and said that it works now. This error is not directly related to our add-in and it's probably a glitch or a bug in Outlook which probably was fixed. Could you please confirm that it works for you now?

by Guru Sandhu on 2019-08-03

The connector is very good and useful. One issue I have found is with 'Send to Issue' that when I am trying to add an email a comment, it is pasting the whole thread of the email. I tried selecting the text from the email. However, the result is the same. I may be doing something incorrectly. Please let me know. Thanks, Guru

2 out of 2 found this review helpful

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by DivyaKrishna Vankayalapati on 2019-07-05

Send to Issue in the email context is not displaying the values according to the screen size. Alignment is off. It would be great if some one can take a look at this.

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Atlassian

Thanks for reporting this. We resolved it recently. If you have any support needs in the future, we recommend reporting the issue on support.atlassian.com where we can address and track your issue.

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Cloud Pricing

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Versions

1.0.0Jira Cloud • Released 2019-06-21

Summary

v1.0

Details

This is the initial release of the Jira Cloud for Outlook

Installation

See this app's documentation for more information.

Create new Jira issues, view up-to-date information about existing issues and take action on them in a couple of clicks

Create new Jira issues, view up-to-date information about existing issues and take action on them in a couple of clicks

Create new Jira issues, view up-to-date information about existing issues and take action on them in a couple of clicks

Issues at a glance

Dive deeper

Create in context

Atlassian provides support for this app.

Summary

Details

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