9
423
Customers have installed this app in at least 423 active instances.
423
Customers have installed this app in at least 423 active instances.

    My User Manager for Jira

    by FlowZessfor Jira Server 7.0.0 - 8.17.0 and Jira Data Center 7.0.0 - 8.17.0
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    FlowZess supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    FlowZess supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Try it freeBuy it now

    Analyze inactive users and groups - Export data to CSV - Search Users and Groups using advanced filters

    Analyze inactive users and groups - Export data to CSV - Search Users and Groups using advanced filters

    Analyze inactive users and groups - Export data to CSV - Search Users and Groups using advanced filters

    Plugin overview

    Export current search result or all data

    Advanced user search & status overview

    Jira Admin -> User management -> My User Manager -> Filter Users

    Just click on "Export to CSV" and choose the export type (All vs Current). The user data will then be exported in CSV Format and can be opened with Excel or OpenOffice Calc.

    Filter users using advanced combination, such as in group g1 or group g2 but not in group g3, or user e-mail contains @companyxy and status active since 1 days.

    Plugin overview

    Export current search result or all data

    Advanced user search & status overview

    Jira Admin -> User management -> My User Manager -> Filter Users

    Just click on "Export to CSV" and choose the export type (All vs Current). The user data will then be exported in CSV Format and can be opened with Excel or OpenOffice Calc.

    Filter users using advanced combination, such as in group g1 or group g2 but not in group g3, or user e-mail contains @companyxy and status active since 1 days.

    More details

    • This app helps you to keep your users and groups clean and save licenses.
    • Users will be classified into 4 categories, based on their activities: active, idle, never logged in, inactive.
    • Groups will be classified into 4 categories: active, deactivated, suspected and empty. Suspected groups are those that contain at least one inactive user. Such groups should be periodically checked and cleaned up.
    • You can do advanced searches on specific users or groups. For example, users in group 1 and not in group 2. Or groups starting with department_1.
    • All the analysis will be graphically shown using JSChart Bar chart

    More details

    • This app helps you to keep your users and groups clean and save licenses.
    • Users will be classified into 4 categories, based on their activities: active, idle, never logged in, inactive.
    • Groups will be classified into 4 categories: active, deactivated, suspected and empty. Suspected groups are those that contain at least one inactive user. Such groups should be periodically checked and cleaned up.
    • You can do advanced searches on specific users or groups. For example, users in group 1 and not in group 2. Or groups starting with department_1.
    • You can export the user or group data to CSV and use it as a backup before running clean-ups.

    Reviews for cloud

    (9)Sign in to write a review

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    Reviews for server

    (9)
    Sign in to write a review
    by Akbar Pasha on 2021-06-29
    What about the Cloud compatible version? Any update on this please..?!
    Was this review helpful?YesNo
    FlowZess

    Hi Akbar, thank you for the 3 stars, we appreciate it so much. We are working on developing a better user management toolbox (Usage analysis and bulk operations) for the cloud, since the standard user management in the cloud has some limitations. You can create a ticket here, and we will contact you as soon as the cloud version is available: https://flowzess.atlassian.net/servicedesk/customer/portal/4/group/4/create/26

    by ViswanathanR on 2021-01-25
    Perfect. It loads fine now. The only thing is slow its because our instance is big. Do you have any plans to get this working on DC edition?
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    FlowZess

    Thank you for the 4 Stars. I appreciate it a lot. I will increase the user limit or make it variable and fix the dead links. The new version will be published the following days.

    -- Update on 14.12.2020

    can you please test the last version and let me know, if you get to see all your users.

    -- Update 29.01.2021

    The Data Center version has been approved by Atlassian and will be available very soon. Can you please drop us an E-Mail support@flowzess.com to be able to analyze the performance problem and quickly find a solution for you.

    by Marlon James Magpayo on 2020-07-20
    The release of version 2.0.2 is perfect! The app works as promised! Thank you!
    Was this review helpful?YesNo
    FlowZess

    Hallo Marlon,

    thank you the positive feedback :)

    I just released the new version 2.0.2 of the "My User Manager for Jira" Plugin which allows you to choose between exporting "all users" or "only the current search result" when clicking on Export to CSV.

    Regards

    Yassin

    by Anoop K Baby on 2020-03-12
    Thanks for the cool plugin
    Was this review helpful?YesNo
    FlowZess

    You're welcome :)

    by Greg Elofson on 2019-07-10
    It works exactly as promised. Thanks!
    2 out of 2 found this review helpful
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    FlowZess

    Hi Greg,

    Thanks for the 4 stars ^_^

    I just made some minor improvements and I hope you will like them too.

    Cheers

    Yassin

    Reviews for Data Center

    (9)
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    by Mohamed Alaoui on 2021-04-21
    we used to check users using SQL but with this app other admins without database server access can also analyse users and groups and clean things up.Is it possible in the next releases to allow other non-admin users to use the app
    Was this review helpful?YesNo
    FlowZess

    Hi Mohamed, thank you for your feedback and the 4 stars.

    We got your request on our development roadmap and will get back to you asap. Please create a ticket if you need to be informed when this is available: https://flowzess.atlassian.net/servicedesk/customer/portal/4

    by Lea Mejia on 2021-03-19
    Great App. Thanks! I like the function to identify unused groups and that helped us remove so many groups as well as licenses/users. Can you please offer a possibility to save a user search filter and reuse it? I have to retype the same search queries everyweek. it would also be great to be able to send saved filter results as an e-mail subscription.
    Was this review helpful?YesNo

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$2550 users$50100 users$100250 users$250500 & upAdditional pricing details
    50 users$50/year100 users$100/year250 users$250/year500 users$300/year750 users$500/year1000 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    FlowZess provides support for this app.

    FlowZess provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 4.0.7 • Jira Server 7.0.0 - 8.17.0 • Released 2021-05-23

    Summary

    Bug Fix

    Details

    • Removing user duplicates coming from multiple user directories.
    • Clean-ups

    Versions

    Version 4.0.7 • Jira Data Center 7.0.0 - 8.17.0 • Released 2021-05-23

    Summary

    Bug Fix

    Details

    • Removing user duplicates coming from multiple user directories.
    • Clean-ups

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate My User Manager for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for My User Manager for Jira. You're prompted to log into MyAtlassian. My User Manager for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older My User Manager for Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate My User Manager for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for My User Manager for Jira. You're prompted to log into MyAtlassian. My User Manager for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older My User Manager for Jira versions compatible with your instance, you can look through our version history page.

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