OVERALL RATINGS
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1,402
SUPPORT
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Reviews for cloud
Based out of 13 reviews
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Showing 13 reviews
Posted on Oct 3, 2024
Works exactly as described with excellent support provided by the Adaptavist team.
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Adaptavist
Hi Colin,
A big thank you for the encouraging review! We’re really happy you reached out to us and also grateful for the details you shared regarding your experience with the app. Your feedback made investigation work a lot faster and was key in addressing the issue. Thanks once again – we hope you’ll continue to enjoy using our app!
If there’s anything more we can do for you, please do not hesitate to get in touch. Have a great week ahead!
Cheers,
Darren - Product Manager

Posted on May 15, 2024
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Adaptavist
Hi Tri, thank you for taking the time to leave us a kind review. If you ever need any help, feel free to reach out to us anytime. Have a great day ahead!
Cheers,
Darren - Product Manager

Posted on Jul 15, 2023
Great product - saves so much time and gives a great overview of outstanding issues (adding dark theme support would make it perfect).
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Adaptavist
Thank you for the kind review Mike! We love your feedback on dark theme support, and I’ve added it to our suggestion board here: https://hierarchy-for-jira.nolt.io/41
Your idea is available for other users to vote, and you are also welcome to vote for existing requests you might resonate with. If there's more we can do for you, let us know! Thanks once more Mike :)
Cheers,
Darren - Product Manager
Posted on Feb 9, 2023
when you have a not-so-straight-forward issue hierarchy, this addon will be your saviour on tracking the progress. not to mention the quick response from their team. great app so far.
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Adaptavist
Thank you for the positive review, Gamal! Your inputs were extremely helpful to help us improve the app, please keep them coming!
Cheers,
Linh

Posted on Sep 29, 2022
This is a very useful add-on. I cannot say enough good things so far. The load performance, even across thousands of nodes is very quick, and walking through the tree view (expand/collapse) to explore nodes is also very smooth and quick. The best part is that aggregate data flows up through all levels of the hierarchy for both hours (measured from original estimate or time remaining) and story points. I have engaged this vendor directly and they are swift to reply. It's one of the best add-ons I've used and I've been an Atlassian Admin (and user of the tools) for 15 years now. Another benefit is that a filter can be produced to yield just enough data for a particular team to work with; a greater filter can be produced to yield all of the data for macro level reporting. Oh, and embedding a view of this data on a Confluence page is an added bonus since you can set the width and height of the iframe allowing great depth of business intelligence while exploring the data. I've posed a few improvements to this tool and the product manager here has already replied, seeking details and discussion on when such features can be expected. A very nice tool from, as expected, one of the best vendors here in the marketplace. Its price point for this add-on is well in line with other tools. Being cloud fortified and highly supported makes my job so much easier.
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Adaptavist
Thank you Paul for the kind review and for your valuable feedback! It helped us to not only improve the app experience for your team but also ensure other users get more benefits from it too.
Cheers,
Linh Pham - Product Manager