Zendesk + Jira Two-Way Sync
OVERALL RATINGS
SUPPORT
- Partner Supported
Key highlights of the appTwo-Way Sync between Jira Issues and Zendesk Tickets
Turn issues into Zendesk tickets or vice versa
Automate the creation of Zendesk tickets based on Jira issues and vice versa. Anyone on your team can sync issues and tickets in real-time, in order to turn Zendesk and Jira into a united source of truth.
Customize your flows with simple rules
Set rules that determine how and which issues or tickets should sync between Jira and Zendesk. The fields of those tickets and issues can then be synced unidirectionally (1-way) or bidirectionally (2-way) as you see fit.
Why sync Jira and Zendesk with Unito?
One Unito workflow will save your team hours of manual input each week by eliminating the need to copy-paste details between Zendesk and Jira. Unito is also SOC 2 certified so your data is always safe and secure.
More details
Get started today. Find more information on Unito's Jira - Zendesk integration and set up your first workflow in a few clicks.
--
What are other Jira users saying about Unito?
- “Awesome. It’s a highly flexible tool for multi-platform collaboration.”
- “Unito has made it really easy to build trust and transparency between teams.”
- “With Unito, all stakeholders have access to the same information no matter what tool they use.”
--
Unito’s two-way sync supports most fields between Jira and Zendesk so that changes made to issues or tickets will appear in the other. You can also sync specific Jira issues to Zendesk tickets and filter out others by setting rules based on conditions or fields. Here are the fields you can sync between Jira and Zendesk:
- Issues <-> Tickets
- Title/Description <-> Title/Description
- Status <-> Status
- Comments <-> Internal notes
- Priority <-> Priority
- Assignee <-> Assignee
- Labels <-> Tags
- Due Date <-> Task Due Date
- And more
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 3.5•for Jira Cloud, Jira Cloud 6.4.3 - 9.16.1, Confluence Cloud, Bitbucket Cloud
- Release date
- May 28th 2024
- Summary
- New supported connectors
- Details
You can now connect Jira to multiple new tools. Visit our website to see the full list of supported connectors.
- Payment model
- Paid via Vendor
- License type
- Commercial