Azure AD Attributes Sync for Jira

for Jira Cloud
797 installs
  • Supported
  • Jira Service Management
  • Jira Software

Display user attributes from Azure AD all across your Jira instance

Introduce users with AD attributes shown in issues

Display user properties from Azure AD on the Jira issue view to give distributed teams more context. Help coworkers get connected by providing more contact options. Select which attributes to show and avoid clutter.

Boost communication by AD data in Customer Portal

Speed up resolving service requests. Assignees see more customer information in issues, and customers get details about who handles their requests. They have more ways to contact each other, which quickens communication.

Use AD data to build custom configurations

Pull Azure Active Directory (Entra ID) attributes into Jira custom fields to build further processes based on the data you’ve gathered. Generate a neat table showing all essential user details in one place.

More details

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The app streamlines ITSM by enabling integration of Microsoft Azure Active Directory (Entra ID) with Jira Software and Jira Service Management.

After effortless setup, the app fetches and shows user data in custom fields and application panels on issue and request views. Populating a custom field with the user's details enables automated processes like redirecting approval requests to a person’s manager.

With this app, you can:

Check out the app’s roadmap or book a live demo via Calendly.



This app offers additional security, reliability, and support through:

  • Cloud security participation
  • Reliability checks
  • 24hr support response time
  • and more.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


Integration Details

Azure AD Attributes Sync for Jira integrates with your Atlassian product. This remote service can:

  • View email addresses of users
  • Act on a user's behalf, even when the user is offline
  • Administer the host application
  • Administer Jira projects


Technical user permissions:
Why are some features not working as expected?