89
Customers have installed this app in at least 89 active instances.
    by Devinitifor Jira Cloud
    Supported
    Deviniti supports this app.

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    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    Jira Service Management
    This app is compatible with Jira Service Management.

    Display information from Azure AD in Jira to help users get acquainted and connected

    Display information from Azure AD in Jira to help users get acquainted and connected

    Display information from Azure AD in Jira to help users get acquainted and connected

    Take synchronization with Azure to new heights

    Introduce users with AD attributes shown in issues

    Boost communication with AD data in service desk

    Expand capabilities of your Jira by integrating it with user information from Azure AD. Once configured in a straightforward process, Azure AD Attributes automatically fetches and displays AD data where you want it.

    Display user attributes from Azure AD on the Jira issue view to give distributed teams more context. Help coworkers get connected by providing more contact options. Select which attributes are shown to avoid clutter.

    Grab internal customers' attributes from Azure AD. Show them to agents on issues in Jira Service Desk. Resolve service requests faster by enabling more contact options between the customer and the assignee.

    More details

    Azure AD Attributes for Jira enhances integration of Jira and Microsoft Azure. You can sync attributes of Azure Active Directory (AD) users with their Jira accounts and display them on Jira Software and Jira Service Management issues in a dedicated panel.

    With Azure AD Attributes for Jira:

    • you can set configurations of attributes for a user field, such as Assignee, in Issue View or Request Details View.
    • you decide which attributes to display and where.
    • after you create a configuration, attributes from Azure AD are fetched and displayed automatically.
    • distributed teams get more context about their associates, which makes contact more personal.
    • Jira Service Management agents and internal customers get more ways to contact each other, which accelerates solving service requests.

    Reviews for cloud

    (6)
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    by Dariusz Prugar on 2021-01-21
    Deviniti has been a great vendor of some very useful plugins for the Jira Service Desk Platform, and provid many needed enhancements. I've been implementing their Plugins that are most pertinent to us, and I have been very satisfied with their products. Also, and just as importantly, their support. Deviniti support staff is very responsive and always quickly comes back with a resolution, suggestion, or a work-around due to Atlassian's Cloud limitations. If reasonably requested, Deviniti will accept a request for a feature or enhancement. I have been very happy with Deviniti and look forward to the continued use of their current and future products.
    Was this review helpful?YesNo
    by Peter Reiser on 2020-12-14
    Showing Azure AD Attributes in a separate folder was already very helpful. With Azure AD sync we can now show employee attributes directly as custom field on the ServiceDesk agent screen. Great feature and I guess a must for all customers which move to the Cloud and have Active Directory integration
    Was this review helpful?YesNo
    Deviniti

    Hi Peter!

    Thank you for taking the time to share your feedback with us and the community.We work hard to meet our clients' expectations and we are more than happy to hear that you are satisfied with the result!

    Best regards,Deviniti team

    by Suhail Wani on 2020-10-20
    Definitey Deviniti is someone you can trust and rely on when it comes to implementing new functionalities. Thanks, Deviniti for helping us out.
    Was this review helpful?YesNo
    Deviniti

    Hi Suhail,

    Thank you for your kind words! We are happy to hear that you're satisfied with our service and that we could help assist you in implementing new solutions in your company. We always do our best to meet the needs of our customers and such positive feedback keeps us motivated!

    Kind Regards, Deviniti Support Team

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Up to 10 users
    $10
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $1
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Deviniti provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2020-10-13

    Summary

    Required scopes changed

    Details

    Required scopes changed:

    • Added: ADMIN, SPACE_ADMIN, WRITE, PROJECT_ADMIN, DELETE

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Azure AD Attributes for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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