- Jira Service Management
Create own surveys and collect issue feedback
Create custom survey
Now you can not only ask issue reporters "How did we do?" but make it enjoyable! Be sure you get response, as who can resist clicking on fancy grades in issues? Adjust created feedback survey to your taste and need.
Time is gold
Vast changing circumstances demand quick reaction. Don't wait till the end of ever for situation to solve itself. Improve and adapt on the go. Get notified customer is not happy enough - fix it in seconds.
Results of the given feedback is the main reason to collect it. Built in filters provide flexibility for making requests to match every possible request. Export search results into well organized XLS file for further use
Want to know if issue reporters are happy with the provided service or results?
Issue Feedback is a great tool for managers and those who want to keep hand on pulse of their project with minimum effort.
- Attractive look
Plugin is designed to bring more fun into issue reporter's leaving feedback experience.
Add pleasant looking icons as your feedback grades: emoji, hearts, stars or other.
- Full customization
Sometimes single grade scale is not enough to get complete picture of user's response. Add a list of questions to feedback survey to find out what requires special attention.
- Response quickly
Get instant warning if any unsatisfactory feedback is given.
What grades are unsatisfactory? - You decide!
- Custom description
You define what is good and what is not - make your own description for each grade.
- Vary your processes
Different surveys for different issue types - adjust your processes to each workflow.
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