
Create, edit and comment on all Jira or JSM issues in Slack or Microsoft Teams with our full 2-way sync
Create, edit and comment on all Jira or JSM issues in Slack or Microsoft Teams with our full 2-way sync
Create, edit and comment on all Jira or JSM issues in Slack or Microsoft Teams with our full 2-way sync
Use an emoji or slash command to create a ticket or issue directly from Slack. The Slack user is synced as the reports, and all other fields are synced with Jira.
Build forms for every type of Jira request, and launch them directly in Slack to create requests across all your Jira projects.
Triage and resolve all of your team's tickets without ever leaving Slack. Edit assignee, status, custom fields, and more. Even map to your custom Jira workflows to keep status in sync.
For Slack use an emoji, slash command, or app home to create a ticket. In Microsoft Teams you can create a ticket from your message extension or directly from the Halp bot.
Build forms for every type of Jira request, and launch them directly in Slack or Microsoft Teams to create requests across all your Jira projects.
Manage and resolve all of your incoming tickets without ever leaving Slack or Microsoft Teams. Edit assignee, status, custom fields, and more. Even map to your custom Jira workflows to everything in sync.
More details
Halp is the most comprehensive Jira integration for Slack, enabling a 2-way sync of comments, assignee, status, and all custom fields.
Halp is used by the internal operations teams at Home Depot, Strava, SeatGeek, and hundreds of other growing companies to streamline their workflows.
Allow employees to open Jira issues directly from Slack with an emoji or a slash command. Use forms in Slack to map to different request types. Issues can be opened in channels and direct messages, and then triaged from a private channel by your team.
Any response from the Slack thread posts to the Jira issue as a comment, and any public comment from Jira posts to the Slack thread.
Works with both Jira Service Desk and Jira Software, on Jira Cloud, DataCenter, and Server.
Learn more here: https://halp.com/jira-slack-integration
More details
With Halp, it’s easy to capture, assign, track, manage, and report on requests in Slack or Microsoft Teams.
Making a Jira ticket is as easy as reacting to a message with an emoji in Slack or navigating to the ellipses button in the messaging composer in Microsoft Teams. From there the requester can select the appropriate team, fill out a custom form, and submit their request without ever having to leave Slack or Microsoft Teams.
Tickets are then received by the support team where they’re assigned to an available agent who can reply directly on the card. The entire conversation from your chat system is synced to your Jira instance. Issues can be opened in channels and direct messages, and then triaged from a private channel by your team.
Halp works with both Jira Service Management, Jira Software, on Jira Cloud, DataCenter, and Server.
Learn more here:https://halp.com/halp-integrations/jira-integration
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Server Pricing
Data Center Pricing
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Atlassian provides support for this app.
Atlassian provides support for this app.
Vendor support resources
Find out how this app works.
Community discussions connect you to the vendor and other customers who use this app.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Community discussions connect you to the vendor and other customers who use this app.
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Jira Cloud • Released 2021-01-14
Summary
Minor version update
Details
Maintenance release
Versions
Version 1.0.0 • Jira Server 8.0.0 - 8.5.12 • Released 2019-10-11
Summary
Added support for Jira Server and Data Center
Installation
- To install Halp for Jira Server / Data Center, please follow these instructions: https://plz.halp.com/article/jira-server-setup/
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
- Locate Slack and Microsoft Teams Jira integration by Halp.
- Click Install to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.