75
Customers have installed this app in at least 75 active instances.
75
Customers have installed this app in at least 75 active instances.
    by Halpfor Jira Cloud and Jira Server 8.0.0 - 8.5.1
    Supported
    Halp supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Halp supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Create, edit and comment on Jira issues and Jira Service Desk requests directly in Slack. Streamline your internal operations

    Create, edit and comment on Jira issues and Jira Service Desk requests directly in Slack. Streamline your internal operations

    Create, edit and comment on Jira issues and Jira Service Desk requests directly in Slack. Streamline your internal operations

    Turn Slack messages into issues or tickets

    Customizable forms to categorize requests

    Answer and edit tickets from Slack

    Use an emoji or slash command to create a ticket or issue directly from Slack. The Slack user is synced as the reports, and all other fields are synced with Jira.

    Build forms for every type of Jira request, and launch them directly in Slack to create requests across all your Jira projects.

    Triage and resolve all of your team's tickets without ever leaving Slack. Edit assignee, status, custom fields, and more. Even map to your custom Jira workflows to keep status in sync.

    Turn direct messages into issues or tickets.

    Customizable forms to categorize requests

    Answer and edit tickets from Slack

    Use an emoji or slash command to create a ticket or issue directly from Slack. The Slack user is synced as the reports, and all other fields are synced with Jira.

    Build forms for every type of Jira request, and launch them directly in Slack to create requests across all your Jira projects.

    Triage and resolve all of your team's tickets without ever leaving Slack. Edit assignee, status, custom fields, and more. Even map to your custom Jira workflows to keep status in sync.

    More details

    Halp is the most comprehensive Jira integration for Slack, enabling a 2-way sync of comments, assignee, status, and all custom fields.

    Halp is used by the internal operations teams at Home Depot, Strava, SeatGeek, and hundreds of other growing companies to streamline their workflows.

    Allow employees to open Jira issues directly from Slack with an emoji or a slash command. Use forms in Slack to map to different request types. Issues can be opened in channels and direct messages, and then triaged from a private channel by your team.

    Any response from the Slack thread posts to the Jira issue as a comment, and any public comment from Jira posts to the Slack thread.

    Works with both Jira Service Desk and Jira Software, on Jira Cloud, DataCenter, and Server.

    Learn more here: https://halp.com/jira-slack-integration

    More details

    Halp is the most comprehensive Jira integration for Slack, enabling a 2-way sync of comments, assignee, status, and all custom fields.

    Halp is used by the internal operations teams at Home Depot, Strava, SeatGeek, and hundreds of other growing companies to streamline their workflows.

    Allow employees to open Jira issues directly from Slack with an emoji or a slash command. Use forms in Slack to map to different request types. Issues can be opened in channels and direct messages, and then triaged from a private channel by your team.

    Any response from the Slack thread posts to the Jira issue as a comment, and any public comment from Jira posts to the Slack thread.

    Works with both Jira Service Desk and Jira Software, on Jira Cloud, DataCenter, and Server.

    Learn more here: https://halp.com/jira-slack-integration

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    This app is sold by a third-party vendor.

    Let us know that you'd like to manage this app's billing on your Atlassian invoice.

    Pricing FAQ

    What does 'paid-via-vendor' mean?

    Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.

    Payment for paid-via-vendor apps is not handled by Atlassian.

    Will paid-via-vendor transactions be on my Atlassian invoice?

    Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.

    Halp provides support for this app.

    Halp provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2019-08-06

    Summary

    Required scopes changed

    Details

    Required scopes changed:

    • Added: ACCESS_EMAIL_ADDRESSES

    Versions

    Version 1.0.0 Jira Server 8.0.0 - 8.5.1 Released 2019-10-11

    Summary

    Added support for Jira Server and Data Center

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Halp: Two-way Slack integration for Jira.
    4. Click Install to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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