
Create, edit and comment on all Jira or JSM issues in Slack or Microsoft Teams with our full 2-way sync
Create, edit and comment on all Jira or JSM issues in Slack or Microsoft Teams with our full 2-way sync
Create, edit and comment on all Jira or JSM issues in Slack or Microsoft Teams with our full 2-way sync
For Slack use an emoji, slash command, or app home to create a ticket. In Microsoft Teams you can create a ticket from your message extension or directly from the Halp bot.
Build forms for every type of Jira request, and launch them directly in Slack or Microsoft Teams to create requests across all your Jira projects.
Manage and resolve all of your incoming tickets without ever leaving Slack or Microsoft Teams. Edit assignee, status, custom fields, and more. Even map to your custom Jira workflows to everything in sync.
For Slack use an emoji, slash command, or app home to create a ticket. In Microsoft Teams you can create a ticket from your message extension or directly from the Halp bot.
Build forms for every type of Jira request, and launch them directly in Slack or Microsoft Teams to create requests across all your Jira projects.
Manage and resolve all of your incoming tickets without ever leaving Slack or Microsoft Teams. Edit assignee, status, custom fields, and more. Even map to your custom Jira workflows to everything in sync.
More details
With Halp, it’s easy to capture, assign, track, manage, and report on requests in Slack or Microsoft Teams.
Making a Jira ticket is as easy as reacting to a message with an emoji in Slack or navigating to the ellipses button in the messaging composer in Microsoft Teams. From there the requester can select the appropriate team, fill out a custom form, and submit their request without ever having to leave Slack or Microsoft Teams.
Tickets are then received by the support team where they’re assigned to an available agent who can reply directly on the card. The entire conversation from your chat system is synced to your Jira instance. Issues can be opened in channels and direct messages, and then triaged from a private channel by your team.
Halp works with both Jira Service Management, Jira Software, on Jira Cloud, DataCenter, and Server.
Learn more here: https://halp.com/halp-integrations/jira-integration
More details
With Halp, it’s easy to capture, assign, track, manage, and report on requests in Slack or Microsoft Teams.
Making a Jira ticket is as easy as reacting to a message with an emoji in Slack or navigating to the ellipses button in the messaging composer in Microsoft Teams. From there the requester can select the appropriate team, fill out a custom form, and submit their request without ever having to leave Slack or Microsoft Teams.
Tickets are then received by the support team where they’re assigned to an available agent who can reply directly on the card. The entire conversation from your chat system is synced to your Jira instance. Issues can be opened in channels and direct messages, and then triaged from a private channel by your team.
Halp works with both Jira Service Management, Jira Software, on Jira Cloud, DataCenter, and Server.
Learn more here: https://halp.com/halp-integrations/jira-integration
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Server Pricing
Data Center Pricing
This app is sold by a third-party vendor.
Let us know that you'd like to manage this app's billing on your Atlassian invoice.This app is sold by a third-party vendor.
Contact the vendor to evaluate or purchase this app.Pricing FAQ
- What does 'paid-via-vendor' mean?
Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.
Payment for paid-via-vendor apps is not handled by Atlassian.
- Will paid-via-vendor transactions be on my Atlassian invoice?
Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.
Pricing FAQ
- What does 'paid-via-vendor' mean?
Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.
Payment for paid-via-vendor apps is not handled by Atlassian.
- Will paid-via-vendor transactions be on my Atlassian invoice?
Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.
Atlassian provides support for this app.
Atlassian provides support for this app.
Vendor support resources
Find out how this app works.
Community discussions connect you to the vendor and other customers who use this app.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Community discussions connect you to the vendor and other customers who use this app.
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Jira Cloud • Released 2021-04-21
Summary
Minor copy updates
Versions
Version 1.0.0 • Jira Server 8.0.0 - 8.5.14 • Released 2021-04-21
Summary
Minor copy updates
Installation
- To install Halp for Jira Server / Data Center, please follow these instructions: https://plz.halp.com/article/jira-server-setup/
- To install Halp for Jira Server / Data Center, please follow these instructions: https://plz.halp.com/article/jira-server-setup/