6
Customers have installed this app in at least 6 active instances.
    by Old Street Solutionsfor Jira Cloud
    Supported
    Old Street Solutions supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Sharing Jira issues was never so easy

    Sharing Jira issues was never so easy

    Sharing Jira issues was never so easy

    Share issue with anyone

    Manage shared links

    Viewing shared issue

    Share options:

    - Allow comments

    - Include file attachments

    - Include linked issues (only id and title)

    - Link expiration date

    - Password protection

    You have control over your shared issues. Each link can easily be selected, copied, deleted or directly sent by email in the app.

    Issues can be viewed in two available templates rich view and printable. The printable view is a convenient way to print the entire issue in a table format.

    More details

    External Share is a secure app that allows Jira issues to be shared with external users. No additional Jira licenses are required! Share links with external users and allow them to add comments and attachments, and follow updates live on your Jira issues.

    Features:

    • Create customizable links to shared issues
    • Share issue attachments
    • Show linked shared issues
    • Set shared link expiration date and times
    • Protect link with password
    • Manage existing shared links
    • Directly email unique shared links
    • Customize your email message
    • Unique links viewed by external users
    • Printable issue view
    • Option to add comments and attachments to issue by external users (no extra licenses required!)

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Up to 10 users
    $10
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $1
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    If you've opted for annual billing for your Atlassian product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Old Street Solutions provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Versions

    Jira Cloud Released 2019-07-09

    Summary

    Move external share panel below descirption for service desk

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate External Share for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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