Free app
OVERALL RATINGS
INSTALLS
182
SUPPORT
- Partner Supported
Key highlights of the appKnow your customers before you take action. Enhance your customer service by having Jira Service Desk integrated with Zoho CRM
Customer Information at Your Fingertips
Fetch all the information regarding the customers out there in Zoho CRM using the Jira Service Desk. With this information, the customer service team will get to know and thus serve the customers better.
Makes Your Work Smart
Minimize your manual efforts on switching between tabs. With a match, all the available information of the contact raising a request will be automatically fetched and be instantly visible to the customer service team.
Better Service
Knowing about the customers better, the service team can make personalized decisions and be able to provide custom-built experience for customers.
More details
Successful customers decide your team's success. Your customer service team would be getting queries from customers in Jira Service Desk, but the customer information is only available in Zoho CRM. Let the app solve this problem.
The benefits include:
- Integrated expertize for your teams; everybody across Jira Service Desk and Zoho CRM gets a constant view of customers.
- Easy for the customer service team to prioritize among customers.
- The customer service team gets instant access to customer information, thus answer the right questions and in the right (personalized) way.
Key features:
- Automatic match of reporter with Zoho CRM contact in all Jira Service Desk requests.
- View Contact and Account information from within Jira Service Desk requests.
Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Zoho CRM integrates with your Atlassian product
Version information
Version 1.1.3-AC•for Jira Cloud
Release date
Dec 2nd 2020
Summary
Minor version update
Details
Payment model
Free
License type
Commercial - no charge